Kyarna at RSK Lettings has done a first-class job in finding me a great new tenant, helping organise a refurbishment and new furniture with professionalism, tenancies and a smile! I’m sure she will... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Selina Singh, the manager of the branch with which we dealt, was superb: she acted as a conduit between ourselves as buyers and the owners as sellers on a large number of issues over a fairly long per... Voir plus
L'entreprise a répondu
The lift is not working for 8 months of the year, and they promoted a 6th-floor flat without letting us know. They are not contacting building management properly, and the building management compan... Voir plus
L'entreprise a répondu
John Pires is an outstanding member of RSK. He is always professional and has a vast knowledge of the property market. One of John’s best qualities is his willingness to go the extra mile for his c... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Robertson Smith & Kempson is your local property expert for sales and lettings in Acton, Ealing, Hanwell and Northfields. We provide a personal service, unrivalled local coverage and market expertise backed by over 30 years of experience in the area. We pride ourselves on offering the highest level of service to our clients and customers and offer the added reassurance of being members of the Property Ombudsman Scheme, ARLA Propertymark and are regulated by The Royal Institution of Chartered Surveyors.
Coordonnées de contact
3 Park Road, TW11 0AP , Teddington, Royaume-Uni
- 02086141230
- md@robertsonsmithandkempson.co.uk
- www.robertsonsmithandkempson.co.uk
4,0
Bien
170 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
RSK setting industry standard
If you are looking for a real estate agent that believes in the talent of their people, then you want RSK. We had a great experience with Cameron, Toby and Carla, who employed a targeted strategy and had several offers on the first weekend we listed. It's always wonderful to do business with talented people who have mastered their craft and Cameron is the master of his. He is charismatic, and employs an open and friendly approach where his authenticity shines through. Cameron and the team worked tirelessly behind the scenes to ensure everything went as smooth as possible. With leasehold properties there are always additional legal complications, and Cameron was proactive in facilitating delays between various parties. Cameron is professional, tenacious, honest and comes across calm and collected. It has been a pleasure doing business with him and his team. Cameron is a talented professional providing a great level of service for Robert Smith and Kempson who don't follow the industry standards, as they aim to set them, and in our recent engagement this is truely the case.
26 mars 2022
Avis spontané
Réponse de Robertson Smith & Kempson
Dear Cameron, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5* experience
Great experience. I felt such at ease. Carla especially really went above and beyond at a really stressful time for me. Couldn’t be happier with the service. It was Smooth sailing & really helpful and carla was so lovely, professional & reassuring throughout.
2 mars 2022
Avis spontané
Réponse de Robertson Smith & Kempson
Dear Shannon, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
Great experience
Great experience, very professional, always available and would strongly recommend them to family and friends!
P.S Much thanks to Carla who went above and beyond and really went the extra mile for me
1 mars 2022
Avis spontané
Réponse de Robertson Smith & Kempson
Dear Sian, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team
The RSK team could've done a better job…
The RSK team could've done a better job in helping me find my first home. Luke and Carla was very informative and professional through the process.
1 mars 2022
Avis spontané
Réponse de Robertson Smith & Kempson
Dear Lloyd, Thank you for taking the time leave a lovely 5 star review. We really appreciate your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
Fantastic service
Fantastic service, was always available and worked very efficiently in helping me and my fiance purchasing our first house together.
1 mars 2022
Avis spontané
Réponse de Robertson Smith & Kempson
Dear Jack, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Sarah Tranter, Customer Relations Team
Great service from start to finish from…
Great service from start to finish from Luke. Thank you very much would definitely recommend this company so sell your property quickly and professionally
1 mars 2022
Avis spontané
Réponse de Robertson Smith & Kempson
Dear Lee, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
Thank you so much for all of you help…
Thank you so much for all of you help and advise. Great bubbly personality and made my experience much easier. Thank you again Carla Bergonxi .
1 mars 2022
Avis spontané
Réponse de Robertson Smith & Kempson
Dear Lisa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
Had a fantastic experience buying…
Had a fantastic experience buying through Robertson Smith &Kempson the entire team were an absolute pleasure to work with thank you
1 mars 2022
Avis spontané
Réponse de Robertson Smith & Kempson
Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
A big thank you to Angelina King
A big thank you to Angelina King, who took care of us and committed 100% to give us the property as first priority and conclude the offer as soon as possible.
Bubbly personality and fantastic person! Grazie mille ❤️
22 février 2022
Avis spontané
Réponse de Robertson Smith & Kempson
Dear Letizia, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team
I’ve worked with many estate agents…
I’ve worked with many estate agents over the years but have to recommend RSK’s Hanwell office as outstanding. Very impressed with the help, support and professionalism of the entire team - Yasmin, Ethan, Paul and Tim were all great and clearly run a tight ship! Look forward to working with them again. Thank you for everything.
22 février 2022
Avis spontané
Réponse de Robertson Smith & Kempson
Dear Martin, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
Professional and Friendly
RSK Acton were very professional and prompt during the marketing of our property. I could not fault their service and would recommend them. Our property was let out and occupied within 5 weeks of putting it on the market.
21 février 2022
Avis spontané
Réponse de Robertson Smith & Kempson
Dear Liz, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Acton office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
Renting with RSK.
I am moving into a flat let by RSK on Saturday and would like to thank Angelina for all her hard work
and remaining professional but also being very friendly and bubbly at the same time! The lines of communication have been kept open throughout the whole process and I would definitely recommend Angelina and RSK to anyone considering renting a property.
21 février 2022
Avis spontané
Réponse de Robertson Smith & Kempson
Dear Celia, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
RSK Acton Lettings Experience
I have had a great experience with RSK so far in the letting of my property. They have been attentive, organised and made my life as easy as possible by explaining and facilitating resolution of national and local landlord requirements. Whilst the tenants are still due to move in shortly, I elected for the full management service and after speaking with Daisy feel confident my property will be manged well. Priyesh and Angelina, who I have had the most contact with, have been personable, professional and really provide a personal touch which inspires confidence. Thank you to the RSK Acton team for making this experience smooth and easy so far!
21 février 2022
Avis spontané
Réponse de Robertson Smith & Kempson
Dear Sham, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team
Angelina King is the best letting…
Angelina King is the best letting agent.
the whole process was under her control.
i would highly recommend this agent and the agency!
thank you!
21 février 2022
Avis spontané
Réponse de Robertson Smith & Kempson
It’s great to hear that you have had a brilliant experience with Angelina. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
I received a great service from Angelina
I received a great service from Angelina. It was the best service I have ever received here in London.
21 février 2022
Avis spontané
Réponse de Robertson Smith & Kempson
Dear Wagner, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team
Réponse de Robertson Smith & Kempson
Dear Jan, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Sarah Tranter, Customer Relations Team
helpful and responsive
Cameron and the team have been very responsive and helpful with my search. It's been a pleasure to interact with them which is great as my search continues.
21 février 2022
Avis spontané
Réponse de Robertson Smith & Kempson
Dear Genny, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
Acton Branch
Very friendly team. Carla and her team are professional, polite and efficient.
20 février 2022
Avis spontané
Réponse de Robertson Smith & Kempson
Dear Theodora, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
superb customer service
Fantastic team, superb customer service.
Thank you helping us to find the right property, and your support in buying process.
18 février 2022
Avis spontané
Réponse de Robertson Smith & Kempson
Dear Dash, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
Duncan Pinder RSK - Great Job Well Done
Duncan Pinder, Senior Lettings Consultant, of Robertson, Smith & Kempson did a solid job of introducing 2 robust potential tenants. Managing the “Best & Final Bid” process, swiftly ratifying references, executing contracts and thereafter professionally managing deep clean, inventory and key handover all achieved within a week of the viewing. And my first rent paid the day the tenant took occupancy. Duncan - thanks - great job well done. RSK - good teamwork.
17 février 2022
Avis spontané
Réponse de Robertson Smith & Kempson
Dear Timothy, Thank you for taking the time to leave a review regarding your experience with Duncan in our Ealing office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team
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