Dear Sam walker Thank you so much . we had a great experience with him ,he show us the properties and explained everything clearly and professionally. He was very helpful,patient and knowledge... Voir plus
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Lisez les avis des autres
I deal regularly with Shaun Brayshaw and always find him fast and efficient in all our interactions. He is great to work with. Always appreciate his professionalism and its good to see as I have been... Voir plus
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Went to a viewing with Kris and had a really positive experience. He was approachable, knowledgeable and genuinely seemed interested in helping rather than just trying to make a sale. I had a few ques... Voir plus
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Snellers Twickenham is appalling. We were dealing with the two Senior Directors in Sales and had an offer accepted to buy. From the start it seemed they weren't being truthful and transparent. We the... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
If there's one thing we care about at Snellers, it's people. Property isn't just a job to us, we genuinely love helping people find their ideal home or sell or let their current one. We're as much a part of the local scene as other familiar landmarks, we opened our doors in 1929 and since then have been selling and letting the best properties in the area. Along the way we've earned a reputation as an agent of reliability, honesty and the utmost professionalism. We always strive to achieve the best possible result, whatever the market, whilst delivering a five star service to our clients.
Coordonnées de contact
3 Park Road , TW11 0AP, Teddington, Royaume-Uni
- 020 8614 1230
- md@snellers.co.uk
- www.snellers.co.uk
4,2
Bien
350 avis
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A répondu à 100 % de ses avis négatifs
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Helping us make a rented property our home
Bethany has been looking after our tenancy with great professionalism, transparency, and personability. We've always received a quick response when reaching out over email with any question or issue, and would recommend Snellers for renting and would be happy to rent from them again in the future. Thanks for helping us make a property our home!
5 décembre 2023
Avis spontané
Réponse de Snellers Estate Agents
Dear Ben, Thank you for taking the time to leave a wonderful 5* review. Bethany will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
Responsive & professional
We've had our property managed by Snellers since August this year. So far we're very satisfied with the service we've received (by Shaun): Responses have been prompt and matters (luckily only small ones!) have been dealt with in good time and without fuss.
Here's to the same level of service in 2024!
4 décembre 2023
Avis spontané
Réponse de Snellers Estate Agents
Dear VT, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
Great work Snellers
Great work Snellers, had a small plumbing problem Shaun in the maintenance team was straight on it, and got the issue sorted with no problems very good service All other departments too always been happy to help, would recommend.
1 décembre 2023
Avis spontané
Réponse de Snellers Estate Agents
Dear Jon, Thank you for taking the time to leave a wonderful 5* review. Shaun will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
Helpful
I reached out to Snellers 3 days ago about a gutter fault on our neighbour's Victorian conversion (which includes one apartment managed by Snellers). Sophie was proactive in swiftly forwarding my report to the relevant management company and promptly advised me that the gutter fault would be looked into as a matter of urgency. The faulty gutter has yet to be inspected or repaired so outcome of the situation remains unknown, hence the 3 stars. Sophie's own input at outset was 5 stars however.
27 novembre 2023
Avis spontané
Réponse de Snellers Estate Agents
Dear HN, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
Sophie Sheppard provides great service
Sophie Sheppard provides great service: she is friendly, professional and responsive.
30 novembre 2023
Avis spontané
Réponse de Snellers Estate Agents
Dear Ewa, Thank you for taking the time to leave a lovely review regarding Sophie. Kind regards, Asma Chughtai, Customer Relations Team
Réponse de Snellers Estate Agents
Dear Samantha, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
Sophie and Faisal offered very prompt…
Sophie and Faisal offered very prompt and helpful advice 😀
30 novembre 2023
Avis spontané
Réponse de Snellers Estate Agents
Dear Joanna, Thank you for taking the time to leave a lovely review regarding Sophie and Faisal. Kind regards, Sarah Tranter, Customer Relations Team
Great service and help from Sophie…
Great service and help from Sophie Sheppard. She's a real credit to Snellers. Thank you for your great service Sophie at all time.
27 novembre 2023
Avis spontané
Réponse de Snellers Estate Agents
Dear Nash, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
Sophie Sheppard is very helpful
29 novembre 2023
Avis spontané
Réponse de Snellers Estate Agents
Dear Pat, Thank you for taking the time to leave a wonderful 5* Google review. Sophie will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
Brilliant Customer Service from Sophie Sheppard
I have been renting a flat through Snellers for 1 year now and I am generally happy with my overall experience apart from a few little things.
I must highlight the brilliant customer service received from Sophie Sheppard though. She is very professional On one occasion I lost my patience and my cool which was not good. It wasn't her fault but she handled it very professionally and gracefully and still helped me fully to resolve the issue. I had to apologise after.
She has always sorted all my problems out efficiently so well done Sophie !
Snellers and your management are lucky to have you
Finn McClean
29 novembre 2023
Avis spontané
Réponse de Snellers Estate Agents
Dear Finn, Thank you for taking the time to leave a wonderful 5* Google review. Sophie will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
Always receive a fast and helpful response from Sophie
Always receive a fast and helpful response from Sophie. She has excellent customer service skills and I know any problems I have in the flat will be dealt with swiftly.
27 novembre 2023
Avis spontané
Réponse de Snellers Estate Agents
Dear Alice, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
Dealing with Sophie has always been a…
Dealing with Sophie has always been a pleasure, she's always very approachable and professional
26 novembre 2023
Avis spontané
Réponse de Snellers Estate Agents
Dear Gloria, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
Great customer service
Everytime I call the office there is Pfizer who is always willing to assist and give a ear to my feedback or challenges. Sophie who came around for property inspector was also kind and cooperative. You'll have great staff members
4 novembre 2023
Avis spontané
Réponse de Snellers Estate Agents
Dear Sanfia, Thank you for taking the time to leave us a review and for your kind comments regarding the team. Kind regards, Sarah Tranter, Customer Relations Team
Outstanding
My first year as a landlord has been went realy well the snellers team are profesinal, and on the ball all of them,
And thanks to sophie sheperd for her quick replyes sorting out anything that comes up.
24 novembre 2023
Avis spontané
Réponse de Snellers Estate Agents
Dear David, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
Very happy with the service from Holly…
Very happy with the service from Holly Maingot and Sophie Sheppard today - helped me with providing all the relevant information I needed.
24 novembre 2023
Avis spontané
Réponse de Snellers Estate Agents
Dear Maureen, Thank you for your kind comments regarding the team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
Thank you Sophie Sheppard
Sophie Sheppard has recently taken over our property management and has been proactive in her approach providing great service. Thank you Sophie great job
24 novembre 2023
Avis spontané
Réponse de Snellers Estate Agents
Dear Mark, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Sophie will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
Welcome back Holly Maingot!
I am very happy to welcome back Holly Maingot to the Snellers team in Teddington. She has been missed whilst on maternity leave. Holly has always provided an excellent service to me as a tenant, working hard to ensure the issues that have come up from time to time have been dealt with professionally, timely, and always following through to make sure I am satisfied with the outcome.
It is great to have her looking after things again.
23 novembre 2023
Avis spontané
Réponse de Snellers Estate Agents
Dear Gavin, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
Good performance all round !
Now six months into our arrangement with Snellers: Very pleased with their initial tenant-find service but also the continuing attentive service provided by Holly, our Property Manager.
23 novembre 2023
Avis spontané
Réponse de Snellers Estate Agents
Dear Monica, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
Thank you Sophie for all your help
Thank you Sophie for all your help, great support
23 novembre 2023
Avis spontané
Réponse de Snellers Estate Agents
Dear Tom, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
Sophie is a very good at her job and…
Sophie is a very good at her job and very focused on finding a solution to any problems that we may have. A credit to Snellers
23 novembre 2023
Avis spontané
Réponse de Snellers Estate Agents
Dear Graham, It’s great to hear that you have had a brilliant experience with Sophie. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
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