Can not thank Gaz enough that came to our house on Saturday evening for a blocked pipe, he’d called 50mins before to let us know he was on his way, and was so helpful and friendly explained everything... Voir plus
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Lisez les avis des autres
I knew I was going to miss a direct debit payment, after just a few minutes of waiting the man who answered was extremely helpful, non judgemental and very friendly. It's like talking to someone you... Voir plus
The electricity company and gas company could not do enough to help you. Yorkshire water have been as helpful as tooth ache. They are reluctant to help find water main for new connection. But quick t... Voir plus
Fabulous service from Waheeda. She really knew what she was talking about and explained everything very carefully to me. She gave me lots of advice to help me reduce my Water consumption and told me a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We’re Yorkshire Water. The people trusted to take care of Yorkshire’s most valuable natural resource. On the surface, we manage and look after the region’s water, coast and countryside. But our work means much more than just providing essential services to over 5 million customers in the region. We’re an integral part of Yorkshire life and millions of people who live and work here rely upon us, every single day. Our vision is to create a thriving Yorkshire, which is right for customers and right for the environment. Over the next five years, from 2025-2030, we are investing £8.3 billion to improve performance and ensure we deliver for our customers and the environment. It is our largest ever environmental investment, which will provide benefits for decades to come and help Yorkshire’s economy by supporting up to 10,000 jobs. Our plan supports the changes we need to provide safe, clean, great tasting water; deliver value for money to our customers; build and operate efficient infrastructure; reduce pollution; improve river quality and reduce carbon emissions.
How can we help?
Écrit par l'entreprise
- Our Priority Register
- Do you, or someone you know, need a little extra help? We want to make sure everyone is happy and safe, and we have lots of ways to help make that happen - we just need you to sign up to them. It's quick and free -visit our website at yorkshirewater.com to join today.
- Moving home?
- We know moving home can be stressful. Our online forms are the quickest and easiest way to tell us when you're making a change. We’ll even accurately estimate your meter readings to save you the hassle. Head over to yorkshirewater.com, tell us the details, and we'll take care of everything else.
- Pay your bill
- Our payment options make it easy. Choose the one that's best for you, whether that's direct debit, secure card payment, over the phone or something else. Head over to our website to browse your options.
Coordonnées de contact
Royaume-Uni
- www.yorkshirewater.com
Join our mailing list
4,5
Excellent
7 k avis
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Yorkshire Water Informative
The lady on the phone was very charming, good explanation of Yorkshire water role and organised a date that fitting in with my working pattern.
28 septembre 2026
Avis spontané
The gentleman at customer service was…
The gentleman at customer service was fantastic and very knowledgeable. Made the process very easy.
28 septembre 2026
Avis spontané
Staff I spoke with was very calm and…
Staff I spoke with was very calm and clearly explained things to me despite my being angry about my bill. Shahid sorted my worries and gave me the opportunity to trust Yorkshire waters.
Their water supply is clean.
28 septembre 2026
Avis spontané
Excellent Customer service skills
Very kind and helpful call , experienced staff who understand and emotionally intelligent
28 septembre 2026
Avis spontané
They charge us all £75 for rain on your roof
They charge us all £75 a year for rain on your roof, check your bill for top water, they mix this water and claim it "needs treating" its a scam!!! It leaves my property un-mixed then somehow I have to pay for treatment of this CLEAN water, its a scam!
24 septembre 2026
Avis spontané
YW team are very helpful and their…
YW team are very helpful and their people on the other end of the phone are interested in their job too. Makes a big difference.
6 février 2026
Always happy to help any enquirie :)
26 septembre 2026
Avis spontané
Had a query about my payment plan
Had a query about my payment plan . The advisor sorted everything out . Answered all my questions suggested ways to help me and could not have been more helpful. Extremely satisfied with the service.
25 septembre 2026
Avis spontané
Customer service member of staff was…very understanding and helpful
Customer service member of staff was Calm, patient, clear information and very understanding/ respectful 💕
25 septembre 2026
Avis spontané
The call centre staff are really…
The call centre staff are really understanding, people have issues of varying degrees but the staff seem to be able to pickup on the specific area of assistance you require.
25 septembre 2026
Avis spontané
Such very helpful and pleasant staff
24 septembre 2026
Avis spontané
A knowledgeable customer service member…
A knowledgeable customer service member of staff.
24 septembre 2026
Avis spontané
They customer service lady called Libby…
They customer service lady called Libby answered all my questions and she was very polite and friendly.
23 septembre 2026
Avis spontané
I had to ring Yorkshire Water today…
I had to ring Yorkshire Water today with a query regarding my bill.
The young lady for customer service was extremely helpful and explained everything very clearly. I usually hate having to ring any services but today the phone was answered promptly and I could understand clearly everything that was said to me. It was a pleasure for once.
23 septembre 2026
Avis spontané
Some staff are knowledgeable but some…
Some staff are knowledgeable but some are just useless . Only gave 3 stars in respect for the good polite and knowledgeable staff but for the rest and for the experience i had with them they deserve 0 stars as a company
5 février 2026
Avis spontané
Clear and concise explanation off what…
Clear and concise explanation off what was happening and very helpfull and speedy relations between departments
22 septembre 2026
Avis spontané
Spoke to an advisor today
Spoke to an advisor today. Tyler was very supportive. Communication skills were fantastic. Advised me really well on how to save money, which is the main point. Really like this organisation and how they deal with queries and customer services.
22 septembre 2026
Avis spontané
Excellent Product Knowledge
Excellent Product Knowledge, & Customer Service.
22 septembre 2026
Avis spontané
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