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Curaleaf Clinic Avis 

2 832
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Could not recommend this company more. I had an extremely frustrating experience with Alternaleaf before trying these guys and almost didn’t bother trying anywhere else. Bad live support, clinici... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've been with these guys since June. They prescribe what should work best for you and are very knowledgeable. Yes, it's more expensive than the illegal routes but it's guaranteed quality that's tailo... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

No major concerns to report, service so far has been good. Would have given 5 stars however customer service and certain emails responses can come across like their haven't read your enquiry or there... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I was due my review appointment (my second appointment) on 13/10/2026 and the Dr on the call stated it could not go ahead as there was no notes uploaded onto the system and he would have to get in tou... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Clinique spécialisée
  2. aussi dans
  3. Clinique
  4. Médecin spécialiste de la gestion de la douleur

Écrit par l'entreprise

Curaleaf Clinic - an award winning medical cannabis clinic - helps patients feel confident and empowered in managing their condition. Curaleaf Clinic was the UK’s first clinic to be registered with the Care Quality Commission and are rated "outstanding" for leadership.

Our Promise on Initial Appointments

If it is decided that medical cannabis is not appropriate for you, we will refund your initial consultation fee regardless of your payment plan.

If it is decided that medical cannabis is not appropriate for you, we will refund your initial consultation fee regardless of your payment plan.
We review every application carefully before offering a consultation, so we only book appointments for people who appear likely to be suitable for medical cannabis treatment. If it is decided that medical cannabis is not appropriate for you, we will refund your initial consultation fee regardless of your payment plan. This is provided accurate information and all required medical records are available to the doctor at your first appointment. We believe in keeping the process fair and transparent.

Coordonnées de contact

Is medical cannabis right for me?

Register with Curaleaf to check your eligibility for a consultation.

4,2

Bien

TrustScore 4 sur 5

3 k avis

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A répondu à 100 % de ses avis négatifs

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4,2

Tous les avis

(2 832)

800 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Shocking company.

Shocking company.
Save your money this is a scam they charge you £30 for about 8 minutes of a video call then tell you you have been declined treatment? But when you ask for a refund they tell you that your case is pending when you show them the declined letter they still deny you a refund not a bad scam that so AVOID AT ALL COSTS……

13 juillet 2026
Avis spontané
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Réponse de Curaleaf Clinic

We are not able to identify you from this review. We have requested more information via Trustpilot to look into this.

Noté 5 sur 5 étoiles

Totally recommend

I have been taking various medications for years for chronic pain and two months ago I decided to sign up for medical cannabis treatment. Started end of May and have only taken one dose of painkillers since then. I am sleeping through the night with no pain keeping me awake and feel so much better! The staff are very helpful and knowledgeable and the whole process is very user friendly even for me with my limited experience on line, Thank you. I would totally recommend giving this a try if you are suffering with chronic pain.

13 juillet 2026
Avis spontané
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Réponse de Curaleaf Clinic

Hi Linda, thank you for sharing your experience. We're so pleased to hear that you've found our team supportive throughout.

Noté 5 sur 5 étoiles

Thank you Curaleaf

Thank you Curaleaf for the good service.
Also, for helping improve my life and managing my back pain and my sleeping is much better.

13 juillet 2026
Avis spontané
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Réponse de Curaleaf Clinic

Hi John, thank you for your kind review.

Noté 5 sur 5 étoiles

These guys know their onions

These guys know their onions, or more precisely 'plants'.
All the support you could need - There for the asking.

12 juillet 2026
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Réponse de Curaleaf Clinic

Hi Ray, thank you for your review! We're so pleased to hear you've felt well supported by our team. We really appreciate your feedback.

Noté 5 sur 5 étoiles

I trust curaleaf clinic

I am very happy with the service provided by curaleaf. The staff are always knowledgeable and helpful. I am reassured that i have regular consultations and support is available if required.

10 juillet 2026
Avis spontané
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Réponse de Curaleaf Clinic

Hi, thank you for your kind review! We're delighted to hear you're happy with the service you've received and that our team has been knowledgeable and supportive.

Noté 2 sur 5 étoiles

Could be great, but unfortunately are very much not!

This could be the best medical cannabis clinic by far, but they’ve made some pretty ludicrous decisions with the most important medicines; the long acting ones. There are two available - pastilles and oil. The pastilles aren’t vegetarian (containing both gelatine and a red food colouring made from crushed up parasites!), and the oil has recently been changed to an obnoxious, cheap toothpaste style peppermint type flavour. Why on earth would you want to exclude so many people from being able to take these? Almost all of the OTC supplement gummies you get are vegan, sugar free, and all sorts of stuff to make sure that they’re as accessible to as many people as humanly possible - because healthcare should be accessible, and because it makes no business sense to exclude massive chunks of your target audience!! And peppermint flavouring is a very poor choice if many of your customers are likely to be autistic. Ask the dentists of autistic people!! On top of that, the DPD medical delivery service they try to force you to use is abysmal (I was getting 1 in 3 of my deliveries before I paid to go via Royal Mail instead!). However, the frontline staff are incredible. Very friendly, very helpful, and genuinely want to help. The price of appointments is now much more reasonable too, even though the product prices are somewhat higher than most - which is a bad pairing with making them so undesirable! All-in-all, if you’re in the small marginal range of people that their products are suitable for, and money isn’t an issue, then they’re a good clinic to turn to. Unfortunately, I’ll be needing to find a new one now.

8 juillet 2026
Avis spontané
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Réponse de Curaleaf Clinic

Hi, thank you for taking the time to share your feedback. We're sorry to hear that parts of your experience haven't met your expectations.

As we can't identify you from your Trustpilot review, we've requested information via Trustpilot.

We encourage you to discuss your medication preferences and treatment needs with your clinician, who can work with you to find the most suitable options for your individual circumstances.

Noté 5 sur 5 étoiles

The service is fast to deliver

The service is fast to deliver, and consultants are friendly, professional and aware of all aspects of CBMP.

12 juillet 2026
Avis spontané
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Réponse de Curaleaf Clinic

Hi Peter, thank you for your kind review. We're delighted to hear you've found our service fast and our consultants friendly, professional, and knowledgeable.

Noté 5 sur 5 étoiles

Had my follow up consultation on…

Had my follow up consultation on Thursday, was immediately put at ease, Laksha was so polite and friendly and I was greeted on the call with such a big smile from her i instantly relaxed and we had a great consultation. Thank you so much.

9 juillet 2026
Avis spontané
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Réponse de Curaleaf Clinic

Hi Cannak, thank you for your lovely feedback. We're so pleased Laksha helped you feel at ease and made your consultation such a positive experience. We'll be sure to pass on your kind words!

Noté 5 sur 5 étoiles

Great service

Great service, Im glad I made the call.

10 juillet 2026
Avis spontané
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Réponse de Curaleaf Clinic

Hi Chris, thank you for your review! We're so pleased to hear you had a great experience and are glad you got in touch.

Noté 1 sur 5 étoiles

Terrible selection of medication

Terrible selection of medication, constantly out of stock and it takes weeks to resupply and dispatches are never on time or even somewhat reasonable

10 juillet 2026
Avis spontané
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Réponse de Curaleaf Clinic

Thank you for your feedback. We're sorry to hear that your experience has not met expectations. If you have concerns about your current medication options, we encourage you to discuss these with your clinician, who can work with you to find the most appropriate treatment plan for your needs.

As medical cannabis is a plant-based medicine, availability can occasionally be affected by cultivation and wider supply chain factors. For matters relating to prescription dispatch and delivery, please contact the pharmacy directly, as they are best placed to provide updates and support regarding your order.

Noté 1 sur 5 étoiles

The moment you pay up is the moment the…

The moment you pay up is the moment the problems start. You receive contradictory information about dispatch dates and the customer service team are unable to help in the slightest. On the surface, Curaleaf look pretty slick. Just beneath the surface, it's a shambles.

8 juillet 2026
Avis spontané
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Réponse de Curaleaf Clinic

Hi Paul,

We're sorry to hear you are unable with the service.

We are unable to identify you from this review. We have requested more information via Trustpilot.

Noté 5 sur 5 étoiles

Best Business in the UK Today.

There is only one business in the UK I have seen run expertly across all levels, this one. They are truly professional at every level. Their clinical staff are fantastic, put you at ease but do their job very well. Even their phone staff are exemplary. The quality of the medicine is 1st class.

7 juillet 2026
Avis spontané
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Réponse de Curaleaf Clinic

Hi, thank you for your fantastic review. We're delighted to hear you've had such a positive experience with our clinicians and support team.

Noté 5 sur 5 étoiles

What is really good already about the…Curaleaf Clinic

What is really good already about the treatment that I'm currently receiving is that my pain is more or less at zero aswell as it helping greatly with my anxiety. The doctors I have spoken to have been very knowledgeable about the product and the staff I have spoken to over the phone regarding my prescriptions and other services have been above and beyond. So even though I've only been with curaleaf for a few months I'm more than happy with the support and guidance they have given me ☺️☺️

5 juillet 2026
Avis spontané
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Réponse de Curaleaf Clinic

Hi Bev, thank you for taking the time to share your experience. We're so pleased to hear you've felt well supported by our clinicians and patient support team.

Noté 5 sur 5 étoiles

A young lady called Lynn she listened…

A young lady called Lynn she listened to my problem she told me sheed call me back.... In a very short time she had sorted my enquiry and left me able to get on with my day not waiting for her to call back.. All in all Lynn and the other Staff I've had dealt with get straight to the point resolving problems... I'd recommend using them solely, they're a friendly team who cares about the people who rely on their support... Cheers

7 juillet 2026
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Réponse de Curaleaf Clinic

Hi Gerard, thank you for your lovely review. We're delighted to hear Lynn was able to resolve your enquiry quickly and provide the support you needed.

Noté 5 sur 5 étoiles

Great service and always improving

I have been with Curaleaf for several years now and I'm extremely happy with their services. I also note that while I've been a patient they seem to have been constantly improving.

1 juillet 2026
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Réponse de Curaleaf Clinic

Thank you for your wonderful review. We're delighted to hear you've been happy with our service over the years.

Noté 5 sur 5 étoiles

Efficient helpful service

Efficient helpful service, quick to respond to any issues

3 juillet 2026
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Réponse de Curaleaf Clinic

Hi Mrs Dixon, thank you for your kind feedback. We're pleased to hear you've found our service efficient and that our team has been quick to help whenever you've needed us.

Noté 5 sur 5 étoiles

I’ve been with cura for about 4 years…

I’ve been with cura for about 4 years and can honestly say they have come on leaps and bounds. I keep the same doctor for every appointment and he has been fantastic. They give me the advice I need and make sure I understand everything I need to know. There product range has increased and is getting better every time I order. Big up my doctor. You know who you are !!!

4 juillet 2026
Avis spontané
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Réponse de Curaleaf Clinic

Hi Stuart, thank you for your fantastic review. We're delighted to hear you've had such a positive experience with your clinician.

Noté 4 sur 5 étoiles

Impressive

I’m relatively new to Curaleaf but not new to cannabis. I’ve used cannabis for my mental health and epilepsy now for 3 months. I’ve used cannabis over the years but until recently I have seen the benefits from cannabis massively with my seizures. Curaleaf have been great from the get go, nice flower buds with the nice little touch of a humidity pack to keep your flower lasting longer and not drying to much, which I think is a really good idea. Only downside was it was only in one of my boxes and not in both. Nothing major as I just reused the same one in my other pouch when I used this pouch.n I do have a follow up soon and I will hope to be able to choose other strains and to try the oils but having more flexibility as a patient to choose from without having to have appointments to change anything to the prescription it would be good to have a list of available medication with different strains and strengths with mixture of edibles, flower and oils. I hope to be able to ask for this to be added to my prescription to be able to order as my dose is to low right now but overall the delivery, prompt replies and excellent customer service I would give it 5 stars but it just being unable to have the flexibility as much as I would like is the reason why it’s not 5 stars. Overall amazing service. Thank you!

25 juin 2026
Avis spontané
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Réponse de Curaleaf Clinic

Hi, thank you for taking the time to share such detailed feedback. We're delighted to hear you've had a positive experience.

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