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Curaleaf Clinic Avis 

2 832
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Could not recommend this company more. I had an extremely frustrating experience with Alternaleaf before trying these guys and almost didn’t bother trying anywhere else. Bad live support, clinici... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've been with these guys since June. They prescribe what should work best for you and are very knowledgeable. Yes, it's more expensive than the illegal routes but it's guaranteed quality that's tailo... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

No major concerns to report, service so far has been good. Would have given 5 stars however customer service and certain emails responses can come across like their haven't read your enquiry or there... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I was due my review appointment (my second appointment) on 13/10/2026 and the Dr on the call stated it could not go ahead as there was no notes uploaded onto the system and he would have to get in tou... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Clinique spécialisée
  2. aussi dans
  3. Clinique
  4. Médecin spécialiste de la gestion de la douleur

Écrit par l'entreprise

Curaleaf Clinic - an award winning medical cannabis clinic - helps patients feel confident and empowered in managing their condition. Curaleaf Clinic was the UK’s first clinic to be registered with the Care Quality Commission and are rated "outstanding" for leadership.

Our Promise on Initial Appointments

If it is decided that medical cannabis is not appropriate for you, we will refund your initial consultation fee regardless of your payment plan.

If it is decided that medical cannabis is not appropriate for you, we will refund your initial consultation fee regardless of your payment plan.
We review every application carefully before offering a consultation, so we only book appointments for people who appear likely to be suitable for medical cannabis treatment. If it is decided that medical cannabis is not appropriate for you, we will refund your initial consultation fee regardless of your payment plan. This is provided accurate information and all required medical records are available to the doctor at your first appointment. We believe in keeping the process fair and transparent.

Coordonnées de contact

Is medical cannabis right for me?

Register with Curaleaf to check your eligibility for a consultation.

4,2

Bien

TrustScore 4 sur 5

3 k avis

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1 étoile

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A répondu à 100 % de ses avis négatifs

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4,2

Tous les avis

(2 832)

797 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

You will be lied to about the cost

You will be lied to about the cost. They will access all your medical records and collect all your details and tell you it will be 'low cost' all the way through. They get you seen very quickly (because they want your money) and they made me the offer to pay them £380 PER MONTH - that's 25% more expensive than anywhere else. Utter con, they do not care about you or your health AT ALL! They care about the health of their owners bank account.

This needs shutting down.

EDIT: It's irrelevant whether you can identify me or not (I use a different account for trust pilot) what is relevant is "Is this review accurate?" And it is. Having seen the other 1 star reviews here, I'm pleased I wasn't gullible enough to actually order the prescription. I'm just so very concerned that people are being given false hope, this was supposed to be life changing for me, but it's just another disappointment. You should be far more careful about who you try to make profit from, and far more open about how this whole system works (or doesn't).

FURTHER EDIT: I have now identified myself to you by providing the phone number and email address that is in my account with you.
Is this review accurate?

28 juillet 2026
Avis spontané
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Réponse de Curaleaf Clinic

Thank you for sharing. We are unable to identify you as a patient from this review. We have requested more information via Trustpilot.

Noté 5 sur 5 étoiles

Always helpful at the pharmacy and I…

Always helpful at the pharmacy and I spoke to a lovely lady called Lynn she was very nice I’m sure I’ve spoke to her before and she helps you the best she can each time.

27 juillet 2026
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Réponse de Curaleaf Clinic

Thank you for taking the time to leave such a lovely review. We're delighted to hear that Lynn made such a positive impression and that she has consistently provided you with friendly and helpful service.

Noté 4 sur 5 étoiles

Very kind

Very kind, understanding, pleasant Staff who explained things clearly

23 juillet 2026
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Réponse de Curaleaf Clinic

Thank you for your lovely review, Lynda! We're so pleased to hear our team was kind, understanding, and able to explain everything clearly.

Noté 5 sur 5 étoiles

I've been with this clinic for over 2…

I've been with this clinic for over 2 years and it has been life changing. 100% professional at all times with clinicians who actually listen and provide a positive experience every time.

23 juillet 2026
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Réponse de Curaleaf Clinic

Thank you so much for your wonderful review, Lorraine. We're delighted to hear you're happy with the care.

Noté 5 sur 5 étoiles

Health Benefits

I would like to thank everyone involved in this product as it has proven ( for myself ) to be very beneficial for cptsd . The sativa seems to affect my neural pathways in a positive way that not only help me stay awake, but also help me to navigate ongoing stressful situations which previously would have led to my body shutting down for extremely long periods . I am gradually becoming stronger and more awake yet also able to step away from stress in a a more pro active way .
I currently use the oil orally and have found this to be the best suited to my health issues .
I have also trialled the vape, which is good if relaxation problems exist . It is a calming experience but for my individual health needs it does tend to make me sleep more so I don’t use very often . The design is good And discreet for people who may need medication when they are out and about.
Thankyou .
Sadie

24 juillet 2026
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Réponse de Curaleaf Clinic

Thank you for sharing. We're glad to hear you're doing well.

Noté 5 sur 5 étoiles

Travis was gemreat knowledgeable about…

Travis was gemreat knowledgeable about product and price awesome service location Springville utah

15 juillet 2026
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Réponse de Curaleaf Clinic

Thank you for the great review! We're so glad Travis was able to help with his product knowledge and service.

Noté 5 sur 5 étoiles

Perfect service

Recommend highly

15 juillet 2026
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Réponse de Curaleaf Clinic

Thank you for your 5-star review! We're delighted to hear you received perfect service.

Noté 2 sur 5 étoiles

Company good, products bad

Company itself is actually really good, everything runs smoothly and isnt very stressful to use, staff are always nice and helpful! But Products and stock availability on the other hand is shocking, terrible choices, high prices and always no stock on anything half decent. If you don’t mind low grade or low quality products then Curaleaf is deffo for you

23 juillet 2026
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Réponse de Curaleaf Clinic

Thank you for taking the time to share your feedback. We're really pleased to hear you've had a positive experience with our team.

As medical cannabis is a plant-based medicine, supply and cultivation challenges can sometimes affect availability. If you're not finding your current medication suitable, we'd encourage you to discuss this with your clinician, who can review your treatment plan and talk you through any appropriate alternative options.

Noté 5 sur 5 étoiles

First time in the store and they made…

First time in the store and they made me feel welcome as soon as I walked in the door. Stephanie got me set up, took care of my needs, and made sure I was comfortable as a disabled veteran. All of the staff were friendly and cool. Highly recommend using the Port Charlotte store.

23 juillet 2026
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Réponse de Curaleaf Clinic

Thank you for your review. We believe this feedback may have been intended for a different business, as we are a UK-based medical cannabis clinic and do not have a physical store.

Noté 5 sur 5 étoiles

Whole experience straight foward fast…

Whole experience straight foward fast moving my initial assesment was brilliant easy to follow the doctor was fantastic i would highly reccomend curaleaf to anyone looking for the right medicine to help them cant fault the company at all overall it was really good

20 juillet 2026
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Réponse de Curaleaf Clinic

Thank you for your wonderful review! We're delighted to hear you found the process straightforward and that your doctor made such a positive impression.

Noté 5 sur 5 étoiles

I needed some clarification information…

I needed some clarification information and I spoke to a lovely lady named Lynn who was exceptionally polite and patient.
I've never had any problem using Curaleaf and, my medication is always delivered on time and of good quality. 10/10 rating for me.

20 juillet 2026
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Réponse de Curaleaf Clinic

Hi, thank you so much for your wonderful feedback! We're delighted to hear Lynn was able to help and provide such a positive experience.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, I have been with Curaleaf for over 3 years now. Not had any issues, not once.

I understand how hard it can be as I used to work in drug and alcohol many years ago, as clients can be demanding and moan about moaning lol

But for me, its an excellent service.

18 juillet 2026
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Réponse de Curaleaf Clinic

Hi Sean, thank you for your wonderful review. We're delighted to hear you've consistently had a positive experience with our service.

Noté 5 sur 5 étoiles

Amazing service and product

From I've started this service, anyone I've spoke to been great, from I first reached out, to admin, every Dr or Pharmacist I've spoke to, your service is well managed and you make it so easy to access, I have always been made to feel at ease with every step. The app is also good, I used the bot this week which also provided me with info I needed. The usage side, I ran out this week which was accidental but I never realised how much it helped me as I've had to go back to taking more tablets again which I don't want to do.

15 juillet 2026
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Réponse de Curaleaf Clinic

Hi Mary, thank you for your lovely review! We're so pleased to hear you've had such a positive experience with our team.

Noté 1 sur 5 étoiles

I had a video call with a "Dr" Muhammad…

I had a video call with one of the doctors this morning at 7:40am.

He had a really weird attitude when it started, he seemed like he didn't want to be there. Then he made super bizzare comments like "I'm not your slave". He kept talking very quietly and when I would say to him "I can't hear you, you're speaking very quietly" he would roll his eyes and continue to talk in a quiet voice and he even m9ved back from the camera at one point and I could barley hear him, I asked him if he could speak a little louder and he said "I'm not going to shout" which was ridiculous response.

By the end of the call I was very confused about his behaviour, I decided that there was no way I would continue with Curaleaf.

A few hours later I called their customer service and said I would like a refund as after the video call experience I'm just not comfortable going forward with the company. I was told I wasn't allowed a refund because the interview had happened, which makes no sense, if the video call wasnt being conducted by a rude person there wouldn't be an issue. Now I'm having to pay for a bad service

I would avoided this company, there are much better ones out there.

19 juillet 2026
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Réponse de Curaleaf Clinic

Thank you for sharing. We are not able to identify you via this review. We have requested more information via Trustpilot.

Noté 1 sur 5 étoiles

Just an awful experience

Just an awful experience. I have at least 3 main conditions that qualify me to use this service. I saw their adverts and thought why not. I’m suffering most days with one of these conditions and I was getting desperate. I just needed help. Didn’t want to reply on nhs pills my whole life which probably do more harm than anything. I had my consultation video app which I thought went well. I was honest and explaining my points. They then came up with a serious of questions. Apparently my doctor had to answer them. ? So I forward to my doctor. Was informed the NHS do not answer precise questions but send an overall summary. This was done which took 1 month. 3 weeks after that I still heard nothing. I then ask Curaleaf what the issue was. They claimed still waiting on the info required. I double checked with my GP practice and was told a summary of my conditions was sent 5 days ago. So I went back to Curaleaf with this info. They then realised oh we got a bit of information from your GP but not the answer to the questions. The information was there for the clinicians to evaluate. Make a decision on the info provided. They didn’t bother. So 2 months+ of my life and effort to get help made worse. I now feel depressed and wish I hadn’t even bother with these people. Do I not deserve help like other people. ?
To finish I’ll close on their adverts. “don’t worry, we have the answers”. No, not even remotely. If anything they ignore you. You expect they would be helpful and understanding. No. They are not. If I had lied and said I smoke every day and I keep going to drug dealers and I’ve been arrested and stuff I probably would have gotten a prescription. Which shows you how terrible this company really is.
I am hurt and let down. Now I’m suffering in pain and anxiety that I’ll never be able to get proper help.

Regards

17 juillet 2026
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Réponse de Curaleaf Clinic

Hi, we are unable to identify you from this review. We have requested more information via Trustpilot so we can look into this.

Noté 1 sur 5 étoiles

Just not good enough

Just not good enough. Was told id be able to browse and select my own after a couple of months. They lied. Always pushing awful tasting, expensive products. Told them I had a budget ignored every word I said. Bad product. Bad staff. Bad company. Save yourself the bother.

16 juillet 2026
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Réponse de Curaleaf Clinic

Hi, we are unable to identify you from this review. We have requested more information via Trustpilot so we can look into this.

Noté 5 sur 5 étoiles

They keep you informed

They keep you informed; the staff and clinicians are very helpful and supportive. The products are of high quality.

13 juillet 2026
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Réponse de Curaleaf Clinic

Hi, thank you for your kind review! We're delighted to hear you've found our team helpful and supportive.

Noté 1 sur 5 étoiles

Don’t waste your time

Don’t waste your time

9 juillet 2026
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Réponse de Curaleaf Clinic

Hello Ben, sorry to hear that you are not happy with the care provided. We can see you have been in touch with the team, who will follow up direct. Best wishes, Curaleaf Clinic

Noté 5 sur 5 étoiles

Very experienced and good quality…

Very experienced and good quality products

9 juillet 2026
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Réponse de Curaleaf Clinic

Hi, thank you for your kind review! We're delighted to hear you've had a positive experience with our team.

Noté 5 sur 5 étoiles

This service has been incredible

This service has been incredible. Really life changing. Any issues I have had the team have been really supportive and they are quick with responses to any queries I’ve had

13 juillet 2026
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Réponse de Curaleaf Clinic

Hi, thank you for your wonderful review! We're so pleased to hear that you've had such a positive experience and that our team has been able to support you with your queries.

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