Paving Direct Avis 4 004

TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Paving Direct have been incredibly friendly and helpful on several occasions. They really went above and beyond when I needed a last-minute collection just before the bank holiday — everything was s... Voir plus

Noté 1 sur 5 étoiles

Still no sign of flags 5 days after ordering and paying next day delivery. Spend 35 mins on hold to be told "we have had over 200 calls this morning " it's above my pay grade to sort anything for you.... Voir plus

Noté 5 sur 5 étoiles

The product of prime slurry to make sure my flagstones settled perfectly was brilliant The information on line was really helpful and the price and postage was very fair. The job has been done a... Voir plus

À propos de l'entreprise

  1. Jardinerie

Écrit par l'entreprise

Paving Direct is the online shop of Pavestone, one of the UK’s largest importers and distributors of landscaping materials. The Pavestone brand has always been synonymous with both quality and value for money. Our collection of garden landscaping and home flooring materials have been carefully selected to ensure that you will be able to find exactly the right colours, textures and materials to create your dream project.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 56 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Noté 5 sur 5 étoiles

Great company to buy from

Great choice of products. They had just what I need for my garden project. Reasonable pack price and efficient delivery. Highly recommended.

7 octobre 2025
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Réponse de Paving Direct

Thank you for such positive feedback, we are pleased to hear you're happy with your product, please let us know if we can assist you further.
Regards
Sam

Noté 5 sur 5 étoiles

New patio

I was really impressed with the flag stone paving looks really classy classic vintage look would highly recommend to anyone thinking of having a patio well pleased with the final look

7 octobre 2025
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Réponse de Paving Direct

Thank you for such positive feedback, we are pleased to hear you're happy with your product, please let us know if we can assist you further.
Kind regards
Paving direct

Noté 5 sur 5 étoiles

At last a reliable supplier

What a joy to receive a delivery of a paving circle before the promised delivery time and with excellent packaging
Friendly and helpful sales staff !

from a similarly company I had three deliveries with mostly broken slabs, which were destroyed in transit. I am waiting for two replacements slabs, but the months go by ————

21 octobre 2025
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Réponse de Paving Direct

Thank you for your feedback, we're glad to see everything arrived on time and your happy with the delivery service provided,
A member of our customer service team will be in touch to discuss your replacements,

Kind regards
Paving direct

Noté 5 sur 5 étoiles

Great service from order to delivery.

Great service from order to delivery.

7 octobre 2025
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Réponse de Paving Direct

Thank you for your positive feedback, we're very happy to hear you're happy with your product and the service provided,

Regards
Paving direct

Noté 5 sur 5 étoiles

Easy to find what I wanted on the…

Easy to find what I wanted on the website, great delevery service. Fantastic product.

7 octobre 2025
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Réponse de Paving Direct

Thank you for taking the time to leave feedback, we hope you enjoy your product. Please let us know if we can assist you further.

Kind regards
Paving direct

Noté 3 sur 5 étoiles

Not geared up for collections and same…

I live locally so as I wanted it quickly went to pick it up but they’re not geared up for collections. Also same price as delivered which is disappointing. I then had the same thing delivered as they effectively duplicated the order. This took a few phone calls to get it picked up. Product was as advertised and met our needs. They have responded to this review.

19 juin 2025
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Réponse de Paving Direct

Thank you for taking the time to leave us your feedback. We’re sorry to read of your bad experience with your order and we can only apologies for this. A member of our customer service team will be in touch to discuss this further with you,
Kind regards
Paving direct

Noté 5 sur 5 étoiles

Excellent tiles looks great now layed

Excellent tiles looks great now layed
Love them
Quick delivery

7 octobre 2025
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Réponse de Paving Direct

Thank you for taking the time to leave feedback, we are delighted to hear your happy with your product, Please let us know if we can assist you further.
Kind regards
Paving direct

Noté 5 sur 5 étoiles

Great service

Great service, speedy delivery…. driver was amazing, brought my flags up my steep path to my garden gate.
The flags are exactly as described… great price too (and I had shopped around).

7 octobre 2025
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Réponse de Paving Direct

Thank you for taking the time to leave feedback, we are delighted to hear your happy with the service provided, please contact us if we can assist you further,
Kind regards
Paving direct

Noté 5 sur 5 étoiles

First class all round.

First class all round.

7 octobre 2025
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Réponse de Paving Direct

Thank you for your 5-star review. At Paving Direct, we’re committed to quality and service – so it’s great to see that reflected in your experience
Regards
Paving direct

Noté 5 sur 5 étoiles

Could not fault them

Could not fault them
Brilliant start to finish

7 octobre 2025
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Réponse de Paving Direct

Thank you for such positive feedback, we are pleased to hear you're happy with your product, please let us know if we can assist you further.

Noté 5 sur 5 étoiles

Good value

Good value. I choose Slimsett mini concrete setts, which I was really happy with. First time laying a single pack to a garden path, really nice product. Used a bolster to cut half blocks by hand to start off a running bond, avoiding need for a saw rental.

7 octobre 2025
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Réponse de Paving Direct

Thank you for taking the time to leave feedback, we hope you enjoy your product. Please let us know if we can assist you further.

Kind regards
Paving direct

Noté 4 sur 5 étoiles

Dry helpfull inestimsting quantity…

Dry helpfull inestimsting quantity required delivery on time

7 octobre 2025
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Réponse de Paving Direct

Thank you for your feedback, we're glad to see everything arrived on time and your happy with the service provided
Please don't hesitate to contact a member of our team if we can assist you further
Regards
Paving direct

Noté 5 sur 5 étoiles

Fantastic company to deal with

Fantastic company to deal with , selected samples from Burford garden walling, once received we chose the one we liked and made an order, the delivery company was excellent and very respectful of our property and exact where we wanted the pallet to be put down.
We then ordered another pallet and received the same professional service from beginning to end.
Would definitely recommend this Company
Many thanks Paving Direct

13 octobre 2025
Avis spontané
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Réponse de Paving Direct

Thank you for your positive feedback, we are delighted to hear you have been provided with excellent service by our staff.
Kind regards
Sam

Noté 5 sur 5 étoiles

I’ve been meaning to repoint my patio…

I’ve been meaning to repoint my patio for months so after building some new steps i was forced into it. Using pointfix made it so easy I don’t know why i’ve been putting it off. The result looks 100% and hope it still looks as good after the winter.

1 septembre 2025
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Réponse de Paving Direct

Thank you for your feedback
We’re delighted to hear that we had been able to assist you with your requirements,

Regards
Paving direct

Noté 4 sur 5 étoiles

Quality of the patio paving

The quality of the patio paving was very good. The item was delivered the day before the agreed date which was a little inconvenient and one of the slabs was split in two. However Paving Direct replaced the defective piece without quibble. Happy Shopper.

7 octobre 2025
Avis spontané
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Réponse de Paving Direct

Thank you for your feedback! We’re pleased you’re happy with the paving quality and glad we could quickly replace the damaged slab. We really appreciate your understanding and kind review.

Noté 5 sur 5 étoiles

Quality Cotswold Stone

From the very start the purcahse was easy, a good web site and helpful staff .the product is exceeelnt and i have already laid up a Cotswold stone wall , a skill i acquired in my youth when my family lived near Cirencester

16 octobre 2025
Avis spontané
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Réponse de Paving Direct

Thank you for your positive feedback, we're very happy to hear you're happy with your product and the service provided,

Regards
Paving direct

Noté 5 sur 5 étoiles

We have just received our sixth delivery…

We have just received our sixth delivery of Garonne pavings, (Contractors Pack) which now completes the project to replace our existing pathways. We can recommend this Company as our experience of dealing with them has been second to none. From submitting the order, to receiving delivery, our experience has been good, not to mention the beautiful products. Many thanks to all concerned.

14 octobre 2025
Avis spontané
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Réponse de Paving Direct

Thank you for your kind words and for choosing us again for your project! We’re delighted you’re pleased with the Garonne paving and really appreciate your recommendation.

Noté 5 sur 5 étoiles

Great service

Great service, Paving Direct manages to get me some very special white garden slabs, outstanding great work

9 septembre 2025
Avis spontané
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Réponse de Paving Direct

Thank you so much for your kind words! We’re delighted to hear you’re pleased with both the service and your new white garden slabs. It’s always great to help customers find exactly what they’re looking for — we hope they look fantastic in your garden!

Noté 2 sur 5 étoiles

Paving fine, delivery terrible.

Paving direct itself was fine, very helpful and product as ordered. The delivery company however was not great. Delivery was confirmed on a Friday, including a time and we had called twice and spoken to someone as I was at home from work to receive the delivery. On second call the time was confirmed. 3 hours after the time promised, we rang back as no sign of delivery and we were informed that it had been too heavy for the truck so it wasn't coming. Several issues here - why didn't they know this when they confirmed the delivery time when I rang in the morning, why didn't they plan for this when they were organising the deliveries for the day (it's literally their job), and why didn't they tell us it wasn't coming!? We shouldn't have had to check when they didn't turn up. Really poor. We were able to rearrange for the Monday, but seriously disappointing given working from home arrangements were made.
Also very dependent who you spoke to on the phone, whether they seemed to care or not. One lady was very helpful about trying to find a way to deliver on gravel as others have mentioned in reviews. The other lady we spoke to didn't seem to care at all about the failed delivery. Suggest paving direct have have a word with their delivery folk as it really damaged the overall experience.

10 octobre 2025
Avis spontané
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Réponse de Paving Direct

Thank you for taking the time to share your feedback. We’re very sorry to hear about the difficulties you experienced with your delivery — we completely understand how frustrating this must have been, especially after taking time off work.

While we’re pleased you were happy with the paving and the service from our team, it’s clear the courier didn’t meet the standards we expect. We’re already in contact with you directly to resolve this and are addressing the issue with our delivery partner to help prevent a repeat.

We really appreciate your patience and for bringing this to our attention — your feedback genuinely helps us improve the overall experience for all our customers.

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