Paving Direct have been incredibly friendly and helpful on several occasions. They really went above and beyond when I needed a last-minute collection just before the bank holiday — everything was s... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Still no sign of flags 5 days after ordering and paying next day delivery. Spend 35 mins on hold to be told "we have had over 200 calls this morning " it's above my pay grade to sort anything for you.... Voir plus
Can't fault the customer service! I sent an out-of-hours WhatsApp messafe on Sunday and got a prompt reply this morning. Adele couldn't have been more helpful. Thank you.
The product of prime slurry to make sure my flagstones settled perfectly was brilliant The information on line was really helpful and the price and postage was very fair. The job has been done a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Paving Direct is the online shop of Pavestone, one of the UK’s largest importers and distributors of landscaping materials. The Pavestone brand has always been synonymous with both quality and value for money. Our collection of garden landscaping and home flooring materials have been carefully selected to ensure that you will be able to find exactly the right colours, textures and materials to create your dream project.
Coordonnées de contact
Westlington Quarry, GL56 6EG, Chipping Campden, Royaume-Uni
- 01993 769225
- support@pavingdirect.com
- pavingdirect.com
4,2
Bien
4 k avis
A répondu à 56 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent customer service
I asked to be informed when the pack was back in stock and received a message within a few days. Placed an order and had delivery shortly afterwards. Not needed immediately but good to know I’ve got them as they are to extend an existing patio. Service from Paving Direct was excellent.
6 octobre 2025
Avis spontané
Réponse de Paving Direct
Thank you for your review! We’re so pleased you found the ordering process simple and your delivery arrived right on time. Please let us know if we can assist you further in the future.
Regards
Paving direct
Réponse de Paving Direct
Thank you for your 5-star review. At PavingDirect, we’re committed to quality and service – so it’s great to see that reflected in your experience
Réponse de Paving Direct
Thank you for your positive feedback, if we can assist you further please don't hesitate to contact a member of our team.
Regards
Paving Direct
Réponse de Paving Direct
Thank you for your feedback
We’re delighted to hear that you are happy with the service provided. Please don't hesitate to contact a member of our team if we can assist you further.
Kind regards
Paving direct
Réponse de Paving Direct
Thank you for your 5⭐ review! We’re so pleased you found the ordering process simple and your delivery arrived right on time. It’s fantastic to hear you’ll be shopping with us again — we look forward to it!
— The Paving Direct Team
Réponse de Paving Direct
Thank you so much for your kind feedback! 🌟 We’re delighted to hear that your order arrived quickly, well packed, and in perfect condition. Providing great service from start to finish is always our goal, and it’s wonderful to know we got it right for you. We look forward to helping you with your next project!
— The Paving Direct Team
Great service and delivery no issues
Great service and delivery no issues. A friendly helpful company i would return to..
A mistake was made in my first review of only giving 1 star.. it should be 5 so is now corrected
3 septembre 2025
Avis spontané
Réponse de Paving Direct
Thank you for your 5-star review. At PavingDirect, we’re committed to quality and service – so it’s great to see that reflected in your experience
Samples sealed the deal …
We did a lot of research into linear style pavers for our driveway and sourced several varieties from different suppliers. Paving Direct was the only supplier that was able to meet our desire for a pale buff colour block that looked like real stone with some variation in colour. They sent three samples very quickly and cheaply which confirmed our selection. Next step is to arrange a contractor and order enough for circa 65sqm.
19 août 2025
Réponse de Paving Direct
Thank you for taking the time to leave us your feedback, we are delighted to hear you have been provided with excellent service by our team. Please contact us if you need further assistance
Needed some materials quite quickly and…
Needed some materials quite quickly and ordered online for delivery 2 days later, perfect
3 juillet 2025
Réponse de Paving Direct
Thank you for your feedback, we're glad to see everything arrived on time.
Please don't hesitate to contact a member of our team if we can assist you further
Great customer service
Great customer service. My item was out of stock they phoned me to see if I wanted a refund or would I like to wait for it to come back in stock. I opted to wait it came quicker than expected with free next day delivery. Good quality products. Just placed another order.
4 août 2025
Réponse de Paving Direct
Thank you for taking the time to leave this review - it's very much appreciated. Happy to hear we exceeded your expectations. It would be great to see a picture of your finished project
Requested samples of various porcelain…
Requested samples of various porcelain paving colours and received them promptly and well packaged. Now I just have to get my wife to agree to a colour and style that she's happy with.
4 août 2025
Réponse de Paving Direct
Thank you taking the time to leave us this review!
We’re delighted to hear that you are happy with your recent purchase from us and we look forward to working with you again.
Réponse de Paving Direct
Thank you for your feedback
We’re delighted to hear that you are happy with the service provided.
Really easy to order
Really easy to order, slabs are perfect, just what we were looking for, no damage to any of them. Delivery driver was so helpful and a really nice chap. Only downside was that they couldn’t give me a definate delivery day, which is awkward when you are working.
31 juillet 2025
Réponse de Paving Direct
Thank you for taking the time to leave us your feedback, we are delighted to hear you have been provided with excellent service by our team,
the stone cladding is great
the stone cladding is great, getting my £8.99 back or the sample was not, did not get either, and had to go depot to pick up my order, as they got my tel number wrong, yet they could text me.
28 juillet 2025
Réponse de Paving Direct
Thank you for taking the time to leave us your feedback. We’re sorry to read of your bad experience with your order and we can only apologies for this. As advised a full refund has been issued for the sample. If there is anything we can do to assist you further, please contact a member of our customer service team so we can discuss this further.
Very easy to use
Delivered promptly - this is so easy to use and gives great results.
Definitely be using again
14 juillet 2025
Réponse de Paving Direct
Thank you for your feedback, we're glad to see everything arrived on time.
Please don't hesitate to contact a member of our team if we can assist you further
Réponse de Paving Direct
We're sorry to hear you are displeased. Further to our communication, as you have used a product which is not ours, we need some more information from you in order to help clean the staining you have experienced.
Thank you
Sample brick delivered within…
Sample brick delivered within timescale, was as described.
16 juillet 2025
Réponse de Paving Direct
Thank you taking the time to leave us this review!
We’re delighted to hear that you are happy with your recent purchase from us and we look forward to working with you again.
Very quick and easy
14 juillet 2025
Réponse de Paving Direct
Thank you for your feedback
We’re delighted to hear that you are happy with the service provided.
Réponse de Paving Direct
Thank you for such positive feedback, we are pleased to hear you're happy with your product, please let us know if we can assist you further.
Réponse de Paving Direct
Thank you for your feedback, we're glad to see everything arrived on time.
Please don't hesitate to contact a member of our team if we can assist you further
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.