Plazaremovals Avis 

very good service - our movers were very polite, helpful and efficient. we couldn't have been happier! big thanks to the team (Hameed, Wasim, Hamza, Guru, Bilal, Shamari, Abdulla and Mosim) for making a stressful process much easier!!

We had a great experience with Plaza Removals. Their service was very helpful and absolutely worth the price. They took extra care in protecting all of our belongings, wrapping the furniture properly and handling everything with attention.

The whole process was quick and very convenient, especially for a house move. They managed all the heavy lifting and organised everything smoothly from start to finish.

What stood out as well was how easy they were to communicate with, even with several changes to our moving date—they remained flexible and accommodating throughout.

Overall, it was completely worth it. I would highly recommend Plaza Removals and have already suggested them to friends and family.

Plaza is the most organized moving company we encountered amongst the ones we enquired.

They rang to arrange a surveyor to assess our furniture and stuff. Dani even went to the carpark to see how the route should go. They rang again two days before to confirm the moving.

On the day of moving, they rang before and upon arrival. The staff was swift and took good care in packing and moving. Everything went smooth and well. Not a single plate was broken.

A week later, they sent somebody to take the empty boxes for recycle. It wasn't the cheapest quotation we got but I think they delivered very well. Highly recommend.

Excellent comms and price. On the day the team worked tirelessly and were friendly and professional throughout. Excellent customer service too, would highly recommend.

I would like to say that while we haven't quite unpacked and finished everything as yet, your team have been amazing, very helpful, ready to whatever it takes with a good attitude.

It makes a difference to just have team that is willing, with a can do attitude.

While not everything went to plan for the day, your team has been on the ball and committed.

Thank you!

I will use you again and recommend you if ever asked for a moving company.

Same day service, professional and efficient, cost friendly too.

I recently used Plaza Removal for a full packing and moving service, and I honestly couldn’t have asked for a better experience.

Nassor and his team were absolutely outstanding—professional, kind, and genuinely great people. Their flexibility and understanding made a huge difference, and they were happy to help with every little detail, going far beyond my expectations.

I’ve moved several times before, and it’s always been stressful—but this time was completely different. The whole process felt smooth and their help made a big difference to us, thanks to their calm and supportive approach.

Nothing has been broken so far (even as I’m still unpacking), and both the owner (Mo) and the wider team were equally professional and easy to deal with. What really stood out was the human touch—they truly care.

I can’t thank them enough. I would absolutely use them again and highly recommend Plaza Removal and Team Nassor to anyone planning a move. Thank you so much!

Kiyomi

Plaza Removals were amazing from start to finish. The quotation was done in person & issued promptly. On moving day Sahim, Abbas & Farhan went above and beyond, not only taking the greatest of care with our belongings, but also finding solutions to getting some of our oversized pieces in and out of a confined space. These guys worked tirelessly all day and absolutely nothing was too much trouble. We couldn't recommend them highly enough.

Excellent service from Plaza Removals. Adi and his colleague were punctual, professional, and efficient, handling all items with great care. Communication was clear throughout, making the move smooth and stress‑free. Highly recommend Plaza Removals for a reliable, trustworthy service.

Efficient, courteous and go beyond the call of duty to help. Just brilliant.

We used Plaza Removals for our recent house move, relocating from a two‑bed flat to a house approximately 10 minutes away. We obtained several quotes, and Plaza stood out for their proposed level of service and flexibility. At the time of booking, we had not yet exchanged contracts, and Plaza confirmed that the moving date could be changed with 48 hours’ notice, which we found reassuring.
Ali visited the flat to assess the volume of items to be moved, provided a quote on the same day, and asked whether we could move on Good Friday rather than the day before, as we had some flexibility. This worked well for us, so we agreed.

Unfortunately, this is where the experience began to present some challenges. Ali explained that the usual process would involve a crew packing everything the day before and returning the following day to complete the move. However, as we were moving from a flat, he advised that packing and moving could be completed in one day. At the time, this seemed like a practical option as it minimised disruption.

On the day of the move, the team arrived at 9:30am. We asked for an indication of how long packing would take, as we wanted to carry out a final inspection of the flat before leaving. The team estimated approximately 4–5 hours, so we left them to proceed. When we returned four hours later, packing was not close to completion, so we attended to a few additional errands. After seven hours, packing was still ongoing. As we had tasks to complete at the new house, we asked the team to lock up and continued with our day.

At 6:30pm (nine hours after the team had arrived), we received a call to say they were on their way to the new property. The journey then took over 30 minutes, despite being a 10–15 minute drive.
Before the crew arrived at the new house, I emailed Plaza to express my dissatisfaction with how the day had progressed. Mo called me back within 10 minutes, which was particularly impressive given that it was 6:30pm on a Bank Holiday. I was unable to speak at length as the team had just arrived, but despite this, Mo contacted Ali, who came to the property to assist with unloading and reassembling furniture.

The team remained on site until all large items of furniture were assembled and we were satisfied with the placement of boxes. They finished at approximately 8:30pm. Mo then called again shortly after they left to check in and, very kindly, offered to reimburse us for our takeaway due to the length of the day.

Overall, this was not a positive experience, primarily due to a significant underestimation of the time required for the job, which made the day stressful and difficult to plan. That said, I was very impressed with Plaza’s customer service and responsiveness before, during, and after the move, which went some way towards resolving the situation. I would consider using Plaza again, but would recommend that expectations around timings are managed more accurately in the future.

Update: The day after I posted this review I was offered a partial refund of £150 but only if I amended this (which I did not as I felt it was disingenuous, so received no refund whatsoever)

There for you from start to finish. Absolutely amazing mover company! I was lucky to have found them in google with a 5-star review and really did not disappoint! Great mover i would recommend! Shout out to Mohammad Azzam the driver who assisted throughout. Thank you for your fantastic service!

Fantastic removal company. Friendly and reliable service. Highly recommend.

I had an amazing experience with Sahim and Abbas today. They were professional, polite, and ensured that everything was packed and protected.

They went above and beyond, and I could not have asked for a better experience.

When I move again in the future, I'll definitely be going with Plaza removals.

Thanks,
Elliot

Absolutely outstanding service from first contact to completed move.

I had several companies quote for my move, only Plaza offered an in person visit to assess the move and discuss my requirements in detail.

They were very patient and accommodating during the house sale process which was long and torturous, - the moving date changed several times.

And the move itself? Absolutely marvellous- 3 guys came to pack on day one and worked so quickly and quietly I was amazed. On moving day 5 guys arrived with 2 vans and were so skilled and efficient they made a stressful process seem like a breeze!

100% recommend this company, not the cheapest quote but worth every penny.

Look no further than Plaza removals for your house move! These guys are fantastic, hard working and will treat your precious things with respect and care!

Nothing was too much trouble for them on the day and I wouldn’t hesitate to use them again!
Highly recommended 😊

Very professional from start to finish - great communication, friendly team that turned up exactly on time, and all our belongings were safely moved from one property to another impressively fast. All for a very competitive price; would 100% recommend.

The company where very professional from the start to finish
Boxed everything
Took beds and furniture apart and reassembled at new house
The team where very hard working and polite and nothing was too much for them to help us move
Highly recommend
Thank you again 10/10

Plaza Removals were outstanding all the way from beginning to end, from enquiry to leaving me at my new home. They exceeded my expectations. The whole process was smooth, efficient, professional and friendly throughout, which really helps to manage the stress of the house move. Communications were excellent throughout. Plaza packed everything up for me and then unpacked everything at the other end. Long working days and everyone worked really hard. I've moved house a few times now - this was the best experience. My supervisor for my move was Jawad. Many thanks to Plaza.

Booked a flat clearance, spoke to a surveyor listing what had to be removed and was given a price over the phone. Two weeks later the lads phoned to say they were stuck in traffic but were on their way.

Really great lads, nothing was too much trouble, loaded a few things into our car first in case they were taken later by mistake. We are in our 80s and they insisted that we were to lift nothing ourselves. It was an old lady's flat and was very dirty but neither of them complained at all.

Great service, friendly staff in the office and nothing too much trouble.

Highly recommended!!!