Oak Tree Mobility Avis 

5 210
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We've only just started our journey with you and so far have been extremely impressed. Lee came to our home yesterday. On time, ID shown our requirements gathered and all questions answered careful... Voir plus

Noté 3 sur 5 étoiles

Since I reported my bad experience with the slow and confusing repair of the dud motor on my bed, I have had more considerate treatment from Oaktree. A kindly phone call from a man at their HQ to... Voir plus

Noté 5 sur 5 étoiles

Choosing Oak Tree Mobility to buy a Rise Recliner Chair from has resulted in first class consideration from Ian, Kelly and Shauna. Absolutely no pressure to make a decision. They all made me feel s... Voir plus

Noté 5 sur 5 étoiles

Always wanted a good bed and mattress, having used oak tree mobility before, for a bath belt thought id give them another try. A lovely man turned up polite and friendly. I explained it would de... Voir plus

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité
  2. aussi dans
  3. Fabricant de meubles
  4. Fournisseur d'équipement pour personnes handicapées
  5. Fournisseur d'équpement médical
  6. Magasin de meubles

Écrit par l'entreprise

Here at Oak Tree Mobility, we believe that everyone deserves the freedom to live life to the fullest - comfortably, confidently, and independently. That belief is at the heart of everything we do. Our expertly crafted range of handmade rise and recline chairs, adjustable beds, and bath lifts are designed to bring comfort, safety, and ease into your everyday life. Each piece is made with care, combining quality craftsmanship with thoughtful design to meet your individual needs. From the first conversation to the final fitting, our friendly, knowledgeable team is dedicated to helping you find the perfect solution for your home and lifestyle. Thousands of people across the UK have already discovered how Oak Tree Mobility can help them enjoy the independence and peace of mind they deserve, and we’re proud to be part of their journey.

Your Comfort is Our Strength

Écrit par l'entreprise

Minimum £200 Trade-In
When looking for a new chair or bed, an ongoing concern for many prospective customers is what to do with their existing furniture. The disposal can often be expensive and time-consuming and tends to add to the burden of finding the right company to choose. Thankfully, at Oak Tree Mobility we offer an exclusive service that allows you to trade in whatever it is that needs replacing, at no charge whatsoever. In fact, we are now offering our customers a minimum of £200 part exchange for their existing items, regardless of the condition.
Proudly Supporting the British Heart Foundation
When we deliver your brand new chair or bed, we’ll collect your furniture at the same time. Doing the delivery and collection in one visit saves you time and hassle. Once your furniture has been collected and returned to our depot, we’ll check it over. If it’s reusable, we’ll donate it to the British Heart Foundation. They will then sell it in one of their many shops throughout the UK and use the proceeds to fund their life-saving research. In doing this, we have so far raised over £250,000!
Delivery and Installation Included
We offer a two-man white-glove delivery and installation service included in the price of all our chairs and beds. When they arrive, they will ask you where you would like your furniture to be placed. They will bring the chair or bed into your home, unwrap it, and then remove all the packaging. Once it is set up, they will help you familiarise yourself with the bed and its controls. When you are satisfied that everything is as it should be, we will ask you to complete a quick survey about our service.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(5 210)

1 034 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Met with Changez

Met with Changez, demonstrated adjustable bed for my mother in law. Was very professional, light and found a solution. Great service- highly recommended.

28 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Fabulous quality and all of the features I need

I cannot praise this company or Paul the rep who worked with me enough. This is the third time I have used this company, initially I helped my father buy riser recliner chairs, then I purchased one for myself and now I have purchased a bed. Every time I have been impressed by the professionalism, expertise, dedication and friendliness. Nothing was too much trouble for Paul, he was kind helpful and explained everything thoroughly. Admittedly these products are not cheap but if you want exceptional quality and furniture that does what you need without looking institutional then this is for you. I searched everywhere for a bed with the features I needed but all I could find were hospital beds, occasionally covered with some fabric at the foot and headboard but still unmistakable. That is until I spoke to Paul now I am going to have a bed that gives me all of the features I need but looks normal. Thank you so much.

4 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Mike Driscoll was brilliant with my mum…

Mike Driscoll was brilliant with my mum with helping her selecting the right chair for all of her needs. He explained everything about how her disability and posture could be eased/improved, how the chair worked and demonstrated with a model that he'd brought with him. Really happy with the professional service, and how my mum was put at ease through the whole process by Mike. We will definitely recommend oaktree to others in the future.

5 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Lain was very helpful

Lain was very helpful. Explained everything in meticulous detail. Felt very comfortable in ordering a bed and 2 chairs. He is a credit to your company.

5 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent experience

Chris visited me this morning to demonstrate a chair. He is a very professional, helpful,patient and kindly man who recognised my needs and advised accordingly. I was put under no pressure to purchase.

4 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

A lovely lady rang me to make an…

A lovely lady rang me to make an appointment and made it the same day as was my only day off. David was punctual to.time as I have to be present also with my sister as she is non verbal. He recommended the best style for her needs was very knowledgeable and empathetic to my sisters needs . Great communication and thorough

4 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Would like to thank Oak Tree Mobility…

Would like to thank Oak Tree Mobility and in particular Lain for everything that was done for me today.
The appointment gave a clear understanding of why Oak Tree are the market leaders and Lain was clearly very proud to represent them.
Very thorough, professional and easy to understand. 10 out of 10, cheers

4 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

No pressure, v helpful, informative

Visited by Mike Driscoll who was very helpful & informative, answered all my questions, provided a range of fabric samples & a demonstration chair. He was very pleasant without putting me under pressure like some sales people. An asset to the Co.

3 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent product and service

Chris was punctual, polite, friendly and knowledgeable. We were given all the time we needed to try out the demo chair and to discuss our thoughts and needs.
Thoroughly recommend Oak Mobility

3 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

More rotten tree than Oak Tree

Beware.

This company is very good at sales and taking your money. Not good at returning deposits.

When I placed an order in June I was asked for a £400 deposit which was refundable if I cancelled the order. The order was cancelled by myself and here starts a saga.

Since then I have tried repeatedly to get my money back and been told "No problem, refund in 10/14 days". Time passes no refund. As a disabled person I'm incredibly angry at the way they treat people.

22 juin 2026
Avis spontané
Logo de Oak Tree Mobility

Réponse de Oak Tree Mobility

Dear Andrew,

We are very sorry to hear about your experience and, in particular, the delay in returning your deposit.

We completely understand your frustration, especially as you were advised that the refund would be processed within 10–14 days and this did not happen. We apologise that you have had to contact us repeatedly to chase the money and for the additional stress and inconvenience this has caused.

We can confirm that your £400 refund has now been processed. We are sincerely sorry that it took longer than it should have, and we appreciate your patience while this was resolved.

We take feedback such as this seriously and will be reviewing what happened to help prevent similar delays in the future.

Please accept our sincere apologies once again.

Kind regards,
Oak Tree Mobility

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus