The custom backdrop i ordered feels a bit wider than my usual 8x8 frames, so it's not giving the result of a real stretch tension pillowcase backdrop but the quality and colors are really good. I n... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The banner is beautiful and perfect. There was a delay in production however the team reimbursed the express shipping for us. Ordered September 15th, received October 8th. 2026 Next order... Voir plus
L'entreprise a répondu
The sign looks great , the value was good . From order time to delivery was great. It was easy to install. The process to design a brand sign ( century 21 real estate) was not as easy as I was expe... Voir plus
L'entreprise a répondu
Everything was great until the actual product arrived. I ordered multiple car decals stickers for my food trailer. The material is sub-par. Its thin, has no stretch to it, teared going over a screw he... Voir plus
L'entreprise a répondu
4,2
Bien
334 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de BannerBuzz
Hey Andras! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
large team banner
Ordered a large team banner, quality was perfect and fast shipping.
23 juin 2026
Avis spontané
Réponse de BannerBuzz
Hey Mike! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Fast shipping great product!
23 juin 2026
Avis spontané
Réponse de BannerBuzz
Hey Nikola! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I paid for priority shipping
I paid for priority shipping. The initial estimated delivery date was Thursday. Once all the approvals were completed, this was revised to a Friday delivery. However, it did not arrive until late afternoon on the following Tuesday.
23 juin 2026
Avis spontané
Réponse de BannerBuzz
We are sorry to hear that your priority shipping order did not arrive within the expected timeframe. We are unable to locate your order based on your review alone. Please email your order number along with a copy of your review to reviews@groupbayport.com, and our team will investigate this matter and work toward a suitable resolution. Your feedback is valuable and will be considered as we continue improving our customer experience.
Customer Service is absolutely…
Customer Service is absolutely horrible. We needed instruction on how to build one of the items and they would just hang up instead of assisting.
26 juin 2026
Avis spontané
Réponse de BannerBuzz
We're sorry to hear about your experience and sincerely apologize for the inconvenience. Please email your order number along with the details of the issue to reviews@groupbayport.com, and our team will review your case and assist you as quickly as possible.
Top tier service
Top tier service
High quality banners
I didn’t have a great high resolution photo, so was going to cancel, they helped me with designing my banner and added a few extra details. And it can our perfect, higher resolution image and quality material. I’ll be a long term Client after my experience
25 juin 2026
Avis spontané
Réponse de BannerBuzz
Hey Kyle! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Really good quality vinyl making…
Really good quality vinyl making installation very easy
25 juin 2026
Avis spontané
Réponse de BannerBuzz
Thank you for your wonderful feedback, Paulla! We're delighted to hear you were pleased with the quality of the vinyl and that it made the installation process easy. We truly appreciate your support and look forward to serving you again!
Not impressed with customer…
Not impressed with customer satisfaction. Will not order again
22 juin 2026
Avis spontané
Réponse de BannerBuzz
Hi Fran, we're sorry to hear about your experience. Your concern has been escalated to our team for priority review, and we've also reached out to you via email with the next steps to help resolve the issue. Please check your inbox, and we'll continue working with you toward a resolution.
I laid $110 for it to be delivered…
I laid $110 for it to be delivered express Friday and it took till next week to get it
I want a refund on shipping
Thank You
23 juin 2026
Avis spontané
Réponse de BannerBuzz
Hi Mallory, We’re sorry that your express shipment did not arrive within the expected timeframe. The refund for your shipping charges has already been initiated and should be credited to your account within 5–7 business days. We hope you are satisfied with the product itself and that it meets your expectations. Your feedback is valuable and will be considered as we continue working to improve our service.
Great quality
20 juin 2026
Avis spontané
Réponse de BannerBuzz
Dear Customer, Thank you for your feedback! We’re delighted to hear that you were pleased with the quality of the product. We truly appreciate your support and look forward to serving you again.
In ordered 2 double sided 3x5 flags for…
In ordered 2 double sided 3x5 flags for the World Cup. They were great quality and exactly what I wanted. Arrived fast and just great communication and customer service. I ordered 3 more to send to family members. Same excellent experience.
21 juin 2026
Avis spontané
Réponse de BannerBuzz
Dear Customer, Thank you for your wonderful feedback! We’re delighted to hear that your double-sided flags met your expectations in terms of quality, delivery, and overall service. It’s especially rewarding to know that your positive experience gave you the confidence to place another order for your family. We truly appreciate your trust and support, and we look forward to serving you again.
Other than scaring the hell out of with…
Other than scaring the hell out of with a very last minute delivery, my experience was positive
19 juin 2026
Avis spontané
Réponse de BannerBuzz
Dear Customer, Thank you for your feedback and for sharing your experience. We sincerely apologize for the stress caused by the last-minute delivery. However, we’re glad to hear that your overall experience was positive. We truly appreciate your patience and support, and we look forward to serving you again.
replacement vinyl in my roll-up
I needed replacement vinyl in my roll-up banner, most of the other supplier wanted to sell complete kit only.
i’ve ordered only the vinyl from banner buzz for a fraction of the price, from submitting the design, review and approval and received all banners in less than 3 weeks and they are perfect
1 juin 2026
Avis spontané
Réponse de BannerBuzz
Hey Mario! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We ordered it to be delivered by the…
We ordered it to be delivered by the 11th for our special event on the 14th. It arrived on the 15th and the event was spoiled.
I contacted Bannerbuzz on the 12th to confirm it would definitely arrive by 14th but the chat bot was not helpful. It offered me 50% discount of the delivery fee and told me to check the tracking.
It was very disappointing this time.
14 juin 2026
Avis spontané
Réponse de BannerBuzz
Dear Customer, We sincerely apologize for the inconvenience caused and understand your disappointment. Kindly email us at reviews@groupbayport.com along with your order details so our team can review the matter thoroughly and assist you further with an appropriate resolution.
Wright from the start of my project
Wright from the start of my project: request for product information, pricing, order details, and final order entry process was flawless ! Pritika assisted me and walk me through the whole process. Made doing business with BannerBuzz a breeze !
17 juin 2026
Avis spontané
Réponse de BannerBuzz
Hi Bob, Thank you for your wonderful feedback! We're delighted to hear that your experience was smooth from start to finish and that the process of obtaining product information, pricing, and placing your order was seamless. We're especially pleased that Pritika was able to assist you throughout the journey and make the experience effortless. We truly appreciate your support and look forward to serving you again in the future!
It didn’t come in time
It didn’t come in time. My event already was over and it comes just next day after it.
And it was terrible with design guys. I just wanted my design and they tried to make it different
8 juin 2026
Avis spontané
Réponse de BannerBuzz
Hi Dmytro, We are sorry that your order did not arrive in time for your event and that your experience did not meet your expectations. After reviewing your order, we can see that the design was processed according to the instructions provided throughout the approval process, and our team worked based on the information received. We also recognize the impact the delivery delay had on your event, and your feedback has been shared with the relevant team so we can continue improving both our communication and turnaround times.
Réponse de BannerBuzz
Hey Julie! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Business card order
I recently ordered business cards and overall had a very positive experience.
There were some initial communication challenges when additional information was needed regarding my artwork files. The emails requesting the updates weren’t entirely clear on how I was supposed to provide the requested information, which resulted in me needing to call customer service on two occasions for clarification.
That said, once I connected with the team, they were responsive, helpful, and quick to address my questions. After receiving the information they needed, the turnaround time on my order was impressively fast.
Most importantly, I am extremely pleased with the final product. The quality of the cards exceeded my expectations. They have a premium, executive feel and look exactly as I had envisioned for my business. The materials, finish, and overall presentation reflect the professional image I wanted to create for my brand.
Overall, I found the pricing fair, the customer service responsive, and the final product excellent. My only suggestion would be to make the communication process around artwork revisions and file updates a little more user-friendly and intuitive. With that small improvement, the experience would be exceptional from start to finish.
1 juin 2026
Avis spontané
Réponse de BannerBuzz
Hey Rebecca! We are delighted to hear that you are pleased with our product, pricing and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
BannerBuzz came through with flying colors!
I had a very last minute request for a table cloth and a large 8x8 printing and I really did not believe that BannerBuzz could get it delivered to me on time across the country but they did. And the pieces were beautiful!
Also the consultant that worked with me was just wonderful and walked me through everything to make sure that there was no errors with my order. Also the price of the items was very reasonable. I will be using BannerBuzz again and will be recommending it to others.
28 mai 2026
Avis spontané
Réponse de BannerBuzz
Hi Lynnien, Thank you for your wonderful feedback! We're delighted to hear that your order arrived on time and that you were pleased with the quality of both products. It's especially rewarding to know that our team was able to guide you through the process and ensure everything was perfect. We truly appreciate your recommendation and look forward to serving you again in the future!
I did not think the colour reproduction was very accurate
I did not think the colour reproduction on the flag I just ordered was very accurate. It came out more dark mustard than bright yellow.
8 juin 2026
Avis spontané
Réponse de BannerBuzz
Hi Nick, We sincerely apologize for the inconvenience caused to you. Our team has reached out to you for more details. We are currently awaiting your response to provide further assistance.
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