Mangoletsi (Holdings) Ltd Avis 

Contacted the spares department mid week a fortnight ago , I left several answerphone messages approx every hour for four hours enquiring about service parts for my car , no replies . Spoke to sales department, they said spares would call back , very busy . Still no call back . Phoned today 19th Sept 24 twice , one hour apart , still no replies . Obviously no one answer phones unless you want to buy a car .Manager needs to look into this as repeated bad reviews are common.

Tony was so courteous and helpful from start to finish and went the extra mile to ensure that everything went smoothly and I was happy with everything before I drove my lovely new car away. He followed up a few days later with a courtesy phone call and email to check that I was happy with everything and told me not to hesitate to contact him if there was anything at all that he could help with. The service I received from him was first class and I would have no hesitation in recommending Mangoletsi, Knutsford. A very happy customer.

Sent several messages to the Parts Department to
inquire about an item but not had any response
and wondering if they actually exist.

Just purchased a new suzuki s cross from this company.
They were brilliant.great service from Joe the suzuki salesman.
Very helpfull and friendly. Great knowledge of the product.
Got a very good price for my part exchange exchange.
They also have a 0 percent finance deal on at the moment which save thousands of pounds.
Highly recommended.

Horrendous dealership, went into the dealership to look at purchasing a new vehicle, upon entering the dealership I was completely ignored as it seemed the people in the dealership were more interested in sorting out what there breakfast order was, really unprofessional and my advice to people would be to steer clear at all costs!

I bought a CUPRA Formentor online. The car was exactly as advertised and Gavin was a pleasure to deal with very knowledgeable and professional throughout. I would highly recommend the garage and its services.

I purchased a 4.5 year old Alfa Romeo Stelvio from Mangoletsi back in April, and have not received the level of after-sales service expected from a ‘reputable’ dealership like Mangoletsi.

I live in Scotland and made the 4 hour trip to Cheshire to collect the car, but on the drive back up north an oil pressure low warning light appeared on the dash. I would have expected this to have been already picked up, considering it had just been serviced and MOT’d. Anyway, at this point the customer service was ok and they arranged for the car to be picked up and a hire car for myself.

6-weeks later I got my car back and there was another issue - the external temperature sensor intermittently reading -4 outside, in June! This causes the A/C to blow out hot air, not comfortable! I have contacted Martin Scott (aftersales manager) and his team on a number of occasions by phone and email and been assured of a call back countless times, but I am still waiting. I know they have replaced components near where the sensor is located prior to the initial sale and believe the cases are linked, but my local dealership wants £180 to diagnose the fault, a cost I feel I shouldn’t be burdened with, considering I’d driven the car less than 20 miles before the fault appeared.

I am also still waiting to hear back from salesman Jake regarding a key to remove the tow bar, something which he promised I would have ‘by the end of next week’, back in April!

Overall sub-par service from a dealership that claims to make purchasing a car ‘as pleasurable as possible’.

Very easy and quick process to trade in my old Jeep for a new one. Jake was very professional and went the extra mile to negotiate a deal that I was very happy with. He was a pleasure to deal with. Many thanks Jake!

100% recommend, connor made the whole experience so easy for us so thank you for that, carol & Paul

I am very happy with my Alfa Romeo Stelvio and so far completely satisfied with after sales service from Mangoletsi. The drivers club service deal has been great - long may that continue.

Just because I asked for a tank of gas in the deal I had Joseph ( whom was not very nice ) explain that people come from all over the country. Also that they are a family business been operating for years.

He then responded with a typical salesman response when you don't buy - 'Good Luck with Finding a Car!'

I don't care!

I can see what customers think with all the negative reviews.

I wouldn't give this place the 1 star if it would let me, after service is crap they don't let you know about recalls and if you are the public the parts department don't answer the phone try it, and they couldn't do a sat nav update ,

A long four hour drive to view a car our nineteen year old son had seen online brought us to Mangoletsi. We had arranged to meet John, the sales executive dealing with our intended purchase. He had everything ready for us on arrival, including coffee.
During the purchase all staff involved were helpful, professional and friendly.
John followed up the purchase experience the following day by checking in with us to make sure we had arrived home safely after a detour due to rainy weather conditions.
All in all a positive experience and we would not hesitate to recommend these guys.

Dealt with Joe over the phone to purchase a used Compass . Agreed PX and arranged day to collect. Turns out Joe had put the incorrect car into the PX pricing so was asked to pay an extra £3000.00! Imagine the answer. Only came to light as I had misplaced my V5 for the PX. - no apologies- still waiting on my deposit back and out of pocket for changing insurance and half day of my time.
Would not recommend at all - not what to expect from a Main Dealer!

I went to mangoletsi to see a car I had seen online, I was approached by Joe.
Whilst having a conversation of what I had seen online and what I wanted we did a full circle and I came away with a car I hadn't really thought of buying. He gave me options of different vehicles and I had decisions to make.
After test driving the MG ZS it was definitely a good decision. Joe couldn't have done enough for me, he was welcoming friendly.
The process was smooth and easy and everything explained in detail.
He is a credit to the company and I can't thank him enough for the help and pointing me in the right direction of a car that suits me and my family.

Bought a car off them June 2023 , they damaged the car in there valet bay I'm still waiting now January 2024 for this to be resolved, I would never buy off this company again or use any of there services

This is a dishonest and completely unprofessional dealership. Please don’t waste your time. I had a five hour round trip to see a car that I was buying for my son. I repeatedly made it clear over the phone about the distance I was travelling hence I needed them to be completely truthful and honest as I didn’t want any nasty surprises on arrival. Well, as you can imagine when I got there I did in fact discover that they had chosen to be deliberately dishonest and they knowingly wasted my time.

Thank you to everyone at Mangoletsi, particularly Joe, who dealt with the part exchange of my car and the purchase of my Fiat500.I really appreciated the personal touch, the warm welcome, advice and time spent, over coffees, sorting out the transaction.
It was such a pleasure to deal with such an honest and reliable garage.The ‘handover’ was smooth and enjoyable.Joe was very knowledgeable and spent quality time explaining the various aspects of the sale, took time to familiarise me with the car, which was prepared to a very high standard.
This was the best shopping experience for some time!
Many thanks once again and best wishes for your continuing success throughout 2024.
Rosie Koltan

AWFUL don't use, car warning lights came on they fobbed me off saying it needed a new battery. 24 hours have picking up car warning lights were back on the car

Today I collected my new vehicle. Fiat Tipo. Joe my sales man, has made this experience the best experience I’ve had!
He’s has been so understanding of my current situation and did everything in his power to help me out where he could. It’s been a very smooth process and I couldn’t thank he more!
I also had to take my 1 year old along with me today to collect the car, and the girls at reception, Katie, Gemma and Lindsay also made this part of the journey stress free, they were happy to look after him whilst I was signing the paperwork and also offered to keep him in the warm when changing everything over from one car to another.
I hope they all get the recognition they deserve!