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Lisez les avis des autres

Noté 5 sur 5 étoiles

Wanted a rear wheel for mobility scooter, anti tip. It came within 2 days, new wheel, nuts and bolts, brand new. Great aftercare, advised when item would arrive, experience and product was exactly w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Technical support on point, answered my question, and within the set responce time given. Ordered left wheel mudguard, for electric folding, airfold wheel chair. Delivery was very quick well w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Replaced a leaky small kettle, this one having a wider base boils quicker, the switch can take a few tries before it stays on but it switches off as soon as the water starts boiling. The lid also work... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mobility Smart is a good company helpful , with it's customers in mind a very quick response from order to delivery and the item purchased was securely packaged and arrived in perfect condition . W... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité
  2. aussi dans
  3. Fournisseur d'équipement pour personnes handicapées
  4. Magasin de fauteuils roulants

Écrit par l'entreprise

Mobility Smart is a UK online retailer of mobility equipment and products for wellbeing, health and recovery. We also have a physical mobility store in Garstang, Lancashire. We are dedicated to supplying the best mobility care products at the lowest prices, coupled with highest quality customer aftercare.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 54 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(4 246)

446 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Delivered quickly, good product

Delivered quickly as promised. Good quality product. I had been given a Medina bath board for home by the hospital on discharge after an op and allowed to keep it. I have bought another to use at another address which I visit for a several days most months. I needed a slightly smaller size which I’m pleased to say fits nicely, tried for the first time today. I was happy that if it hadn’t fitted, I would be able to return it too.

11 août 2026
Avis spontané
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Réponse de Mobility Smart

Thank you so much for your feedback and kind review!

We are delighted to hear that your Medina bath board arrived quickly and that the new size fits perfectly at your second home. It is great to know that the original board was so helpful following your operation and that your new one is serving you just as well!

Thank you for choosing Mobility Smart again, and please let us know if we can ever assist you with anything else in the future.

The Mobility Smart Team

Noté 5 sur 5 étoiles

Good product,delivered on time and good…

Good product,delivered on time and good value,
fits my wheelchair very well.

5 août 2026
Avis spontané
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Réponse de Mobility Smart

Thank you so much for taking the time to leave us a review!

We are delighted to hear that your item arrived on time, offers great value, and fits your wheelchair so well. Providing reliable products and fast service is always our top priority.

Thank you again for choosing Mobility Smart, and please don't hesitate to reach out if we can assist you with anything else in the future!

Best regards,

The Mobility Smart Team

Noté 5 sur 5 étoiles

Easy order

Easy order, fast delivery, product as expected. Just what you want.

6 août 2026
Avis spontané
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Réponse de Mobility Smart

Thank you for taking the time to share your feedback with us! We are thrilled to hear that your ordering process was smooth, your delivery was fast, and your product arrived exactly as expected. Keeping things simple, reliable, and hassle-free is always our goal. Thank you for choosing us!

Thanks From The Mobility Smart Team

Noté 3 sur 5 étoiles

Nothing. Wrong key !!

All was fine. Except it was the wrong key !!!
Phone call today 10/8 explains. Refund requested and reorder to follow

10 août 2026
Avis spontané
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Réponse de Mobility Smart

Thank you for sharing your feedback with us! While we are sorry that the incorrect key arrived initially, we are glad to hear our phone team was able to assist you with the refund and help set up your reorder. Ensuring you get the exact right item with as little fuss as possible is always our top priority. Thank you for choosing us!

Thanks From The Mobility Smart Team

Noté 5 sur 5 étoiles

Sturdy perching still which has made…

Sturdy perching still which has made showering a much safer exercise than it was. Folds away neatly when not in use.

7 août 2026
Avis spontané
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Réponse de Mobility Smart

Thank you so much for taking the time to share your feedback! We are delighted to hear that your perching stool is providing the sturdy support you need to make showering a much safer, more comfortable experience—and that its folding design fits so neatly into your home. Helping our customers maintain independence and safety with ease is what we strive for every day. Thank you for choosing us!

Thanks From The Mobility Smart Team

Noté 5 sur 5 étoiles

It was very easy to place my order with…

It was very easy to place my order with you, the crutch holders are to go on my wheelchair, a wonderful invention which frees up the hands, you have also given almost next day delivery which is impressive, many thanks to all at "Mobility Smart" for such a marvellous service.

6 août 2026
Avis spontané
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Réponse de Mobility Smart

Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear how easy your ordering process was and that your new crutch holders are making life so much more convenient by keeping your hands free. Providing practical solutions paired with impressive next-day delivery is always our goal. Thank you for choosing us!

Thanks From The Mobility Smart Team

Noté 5 sur 5 étoiles

Great service

Great service - all round good experience

3 août 2026
Avis spontané
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Réponse de Mobility Smart

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had such a great overall experience with us. Providing reliable service every step of the way is always our top priority. Thank you for choosing us!

Thanks From The Mobility Smart Team

Noté 5 sur 5 étoiles

Mobility Smart is a great company.

Mobility Smart is a good company helpful , with it's customers in mind a very quick response from order to delivery and the item purchased was securely packaged and arrived in perfect condition .
We are really pleased with our purchase , a crutch-caddy a secure device for parking crutches without the fear of them falling down out of or difficult to reach , a really great invention .
Thank you Mobility Smart for your service .
R&M 78 PR9

3 août 2026
Avis spontané
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Réponse de Mobility Smart

Thank you so much for taking the time to share your review, R&M! We are absolutely delighted to hear how pleased you are with your new crutch-caddy and that it’s making such a practical difference in keeping your crutches secure and easy to reach. Providing fast delivery, careful packaging, and customer-first service is what we strive for every day. Thank you for choosing us!

Thanks From The Mobility Smart Team

Noté 5 sur 5 étoiles

Great service unfortunately have to…

Great service unfortunately have to return item as wasn't compatible..

10 août 2026
Avis spontané
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Réponse de Mobility Smart

Thank you for taking the time to share your feedback with us! We are glad to hear you enjoyed our service, though we are sorry the item turned out to be incompatible with your needs. Our customer support team is always here to help ensure your return and refund process goes as smoothly as possible, or to assist in finding a compatible alternative. Thank you for choosing us!

Thanks From The Mobility Smart Team

Noté 5 sur 5 étoiles

My order arrived quickly and needed no…

My order arrived quickly and needed no assembly! I'm extremely happy with my Lloyd loom chair ( which hides a secret!). Its light and fits perfectly with my decor.

27 juillet 2026
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Réponse de Mobility Smart

Thank you so much for taking the time to share your feedback! We are thrilled to hear that your Lloyd Loom chair arrived so quickly and ready to use right out of the box. It’s wonderful to know that its lightweight design and discreet style blend so perfectly into your home decor. Thank you for choosing us!

Thanks From The Mobility Smart Team

Noté 5 sur 5 étoiles

The product was exactly as described

The product was exactly as described, arrived promptly and was well packaged.

7 août 2026
Avis spontané
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Réponse de Mobility Smart

Thank you so much for taking the time to share your feedback! We are delighted to hear that your order arrived promptly, well-packaged, and exactly as described. Delivering clear, reliable product information alongside fast delivery is always our top priority. Thank you for choosing us!

Thanks From The Mobility Smart Team

Noté 5 sur 5 étoiles

BETTER SERVICE THAN AMAZON

BETTER SERVICE THAN AMAZON! THE V.A.T. IS GIVEN ON ORDERING. VERY GOOD SERVICE AND (UP TO NOW) A GOOD PRODUCT. DELIVERY WAS QUICK AS PROMISED. THANK YOU

27 juillet 2026
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Réponse de Mobility Smart

Thank you so much for taking the time to leave such a fantastic review! We are absolutely thrilled to hear that our service beat out the competition, and that you appreciated the clear VAT calculation, swift delivery, and quality product. Providing transparent pricing and reliable service every step of the way is what we strive for every day. Thank you for choosing us!

Thanks From The Mobility Smart Team

Noté 5 sur 5 étoiles

helpfull and prompt service on both…

helpfull and prompt service on both occasions Ihave dealt with them,and will certainly be using them again.

27 juillet 2026
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Réponse de Mobility Smart

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you’ve had helpful and prompt service on both occasions you've ordered from us. Knowing that we’ve earned your continued support means the world to our team. We look forward to serving you again soon!

Thanks From The Mobility Smart Team

Noté 5 sur 5 étoiles

Nice well made bath lift

It is good value and does the job

1 août 2026
Avis spontané
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Réponse de Mobility Smart

Thank you so much for taking the time to leave us a review! We are delighted to hear that you are pleased with the quality and value of your bath lift and that it’s doing the job well. Providing reliable, high-quality products that make daily life easier is what we aim for every time. Thank you for choosing us!

Thanks From The Mobility Smart Team

Noté 5 sur 5 étoiles

Excellent service

I bought a pair of bariatric crutches for my dad, the service from ordering to delivery was excellent. Packaged really well.

31 juillet 2026
Avis spontané
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Réponse de Mobility Smart

Thank you so much for taking the time to share your feedback! We are thrilled to hear that the service from order to delivery was so smooth and that your dad's crutches arrived well-packaged and safe. Providing high-quality mobility aids with top-notch service is always our goal. Thank you for choosing us!

Thanks From The Mobility Smart Team

Noté 5 sur 5 étoiles

Easy to order & quick delivery!

Due to a change in my health recently I was advised to find myself a little perching stool to help me out when carrying out certain tasks in the kitchen, anything that would usually involve me needing to stand for a while - something that's currently a tad problematic, so I needed an affordable perching stool quite quickly and Mobility Smart had the perfect one, ideal for my small kitchen and my limited budget.

Being able to use Klarna to delay the payment for a few days was most helpful too!
I ordered my Malling Perching Stool and it was delivered within a couple of days - brilliant service!

The stool itself is great for what I need, sturdy and supportive.
It folds up so can be tucked away when I don't need it.
A very fair price for a decent item.
Very happy with my purchase and the service.

30 juillet 2026
Avis spontané
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Réponse de Mobility Smart

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that the Malling Perching Stool is helping make your kitchen tasks so much easier and that the fast delivery and flexible Klarna payment option helped when you needed them most. Providing practical, supportive, and budget-friendly products to help keep life moving smoothly is what we strive for every day. Thank you for choosing us!

Thanks From The Mobility Smart Team

Noté 5 sur 5 étoiles

Very good company with excellent…

Very good company with excellent personal communications.

1 août 2026
Avis spontané
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Réponse de Mobility Smart

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you experienced such excellent communication from our team. Taking the time to offer personal, attentive support to our customers is at the heart of what we do. Thank you for choosing us!

Thanks From The Mobility Smart Team

Noté 5 sur 5 étoiles

Quick response and great service

4 août 2026
Avis spontané
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Réponse de Mobility Smart

Thank you for sharing your feedback with us! We are so glad to hear that you experienced quick responses and great service throughout your order. Providing prompt, helpful support is what we aim for every time. Thank you for choosing us!

Thanks From The Mobility Smart Team

Noté 5 sur 5 étoiles

Very good (and rare) bath board

At least this purchase was a positive one, I got a decent bath board, the solid kind I could not seem to find elsewhere as the ones with slats and lots of loose parts collect mould and get disgusting. Delivery was fine.

6 août 2026
Avis spontané
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Réponse de Mobility Smart

Thank you for sharing your feedback with us! We are delighted to hear that you found the solid bath board you were looking for and that it’s proving so much easier to keep clean. Offering practical, high-quality products that truly make daily living easier—along with reliable delivery—is what we aim for every time. Thank you for choosing us!

Thanks From The Mobility Smart Team

Noté 4 sur 5 étoiles

Product supplied was good quality but check postage costs

Product supplied was good quality and despatch time was fast, however minus one star for postage costs. £14.95 to post to the highlands despite it arriving by Royal Mail, which is a flat rate service across the UK!

6 août 2026
Avis spontané
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Réponse de Mobility Smart

Thank you for taking the time to share your feedback with us! We are glad to hear that you were pleased with the product quality and fast dispatch. We also appreciate your comment regarding postage costs to the Highlands. While courier and postal tiers vary depending on package weight and service type, feedback like yours helps us review our delivery pricing options. Thank you for choosing us!

Thanks From The Mobility Smart Team

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