I've been a customer of mobility smart for many years, and i would never go anywhere else. The customer service is outstanding. They are always extremely helpful, and give you honest advice. As for th... Voir plus
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Wanted a rear wheel for mobility scooter, anti tip. It came within 2 days, new wheel, nuts and bolts, brand new. Great aftercare, advised when item would arrive, experience and product was exactly w... Voir plus
L'entreprise a répondu
Order process was brilliant and the replacement back rest was received quickly. Really pleased with the service and packaging of the order.
Technical support on point, answered my question, and within the set responce time given. Ordered left wheel mudguard, for electric folding, airfold wheel chair. Delivery was very quick well w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipement de mobilité
- aussi dans
- Fournisseur d'équipement pour personnes handicapées
- Magasin de fauteuils roulants
Écrit par l'entreprise
Mobility Smart is a UK online retailer of mobility equipment and products for wellbeing, health and recovery. We also have a physical mobility store in Garstang, Lancashire. We are dedicated to supplying the best mobility care products at the lowest prices, coupled with highest quality customer aftercare.
Coordonnées de contact
Unit 12-13, Creamery Industrial Estate, PR3 1GD, Preston, Royaume-Uni
- 08005677222
- sales@mobilitysmart.co.uk
- mobilitysmart.co.uk
4,8
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 54 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Very good (and rare) bath board
At least this purchase was a positive one, I got a decent bath board, the solid kind I could not seem to find elsewhere as the ones with slats and lots of loose parts collect mould and get disgusting. Delivery was fine.
6 août 2026
Avis spontané
Réponse de Mobility Smart
Thank you for sharing your feedback with us! We are delighted to hear that you found the solid bath board you were looking for and that it’s proving so much easier to keep clean. Offering practical, high-quality products that truly make daily living easier—along with reliable delivery—is what we aim for every time. Thank you for choosing us!
Thanks From The Mobility Smart Team
Product supplied was good quality but check postage costs
Product supplied was good quality and despatch time was fast, however minus one star for postage costs. £14.95 to post to the highlands despite it arriving by Royal Mail, which is a flat rate service across the UK!
6 août 2026
Avis spontané
Réponse de Mobility Smart
Thank you for taking the time to share your feedback with us! We are glad to hear that you were pleased with the product quality and fast dispatch. We also appreciate your comment regarding postage costs to the Highlands. While courier and postal tiers vary depending on package weight and service type, feedback like yours helps us review our delivery pricing options. Thank you for choosing us!
Thanks From The Mobility Smart Team
Great service provided ,quick…
Great service provided ,quick delivery. And perfect cable for my recliner
30 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for taking the time to share your review! We are delighted to hear that your replacement cable was a perfect fit for your recliner and that you experienced such fast delivery. Getting the right parts to you quickly so you can get comfortable again is what we aim for every time. Thank you for choosing us!
Thanks From The Mobility Smart Team
Réponse de Mobility Smart
We really appreciate you leaving us such lovely feedback! We are delighted to hear that you experienced excellent delivery service. Getting your orders to you smoothly and promptly is what we aim for every time. Thank you for choosing us!
Thanks From The Mobility Smart Team
Quick to despatch
I ordered. They delivered. Though the service from Parcel Force was not great (goods left on doorstep).
30 juillet 2026
Avis spontané
Réponse de Mobility Smart
We really appreciate you sharing your experience with us! It’s great to hear that your order was dispatched quickly and reached you without delay. However, we are sorry to learn how Parcelforce handled the final delivery; leaving parcels on the doorstep without signature or instruction isn't the standard we expect. We will pass this feedback on to our courier management team. Thank you for choosing us!
Thanks From The Mobility Smart Team
Happy Customer
A great little mat for my new shower enclosure. Well made and packed well. Quick turnaround from ordering to delivery.
25 juillet 2026
Avis spontané
Réponse de Mobility Smart
It’s brilliant to hear about your experience with us! We are thrilled that your new shower mat was a great fit and that everything arrived well-packaged and quickly. Ensuring high-quality products and fast service from start to finish is what we strive for every time. Thank you for choosing us!
Thanks From The Mobility Smart Team
Good solid piece of equipment
Good solid piece of equipment. Fits really well to my Toyota Corolla.Makes life so much easier.
4 août 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for taking the time to share your review! We are delighted to hear that your new equipment fits your Toyota Corolla so well and is making your daily routine so much easier. Providing sturdy, high-quality products that make everyday travel effortless is what we aim for every time. Thank you for choosing us!
Thanks From The Mobility Smart Team
Good product and prompt delivery
Good product and prompt delivery. Thanks.
30 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for taking the time to leave such a lovely review! We are delighted to hear that you are happy with your product and enjoyed fast delivery. Providing dependable items quickly is what we aim for every time. Thank you for choosing us!
Thanks From The Mobility Smart Team
Caddy is perfect for keeping walking…
Caddy is perfect for keeping walking stick up right. Easy to use. Doesn't take up too much space.
Wish I had purchased one month's ago. Would highly recommend.
4 août 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for taking the time to share such a lovely review! We are delighted to hear how much of a difference the caddy has made for keeping your walking stick secure and close at hand. Providing practical, space-saving aids that make daily life easier is what we aim for every time. Thank you for your recommendation and for choosing us!
Thanks From The Mobility Smart Team
It fits
It fits,
I needed a replacement pot for an existing commode, this was the only one that looked like the correct dimenions. It arrived quickly and is a perfect fit.
29 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for taking the time to share your review! We are delighted to hear that you found the exact replacement you needed and that it arrived quickly and fits perfectly. Finding compatible parts can sometimes be tricky, so we are so glad we could help. Thank you for choosing us!
Thanks From The Mobility Smart Team
Good product and quick delivery
3 août 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for taking the time to leave such a lovely review! We are delighted to hear that you are happy with your product and enjoyed fast delivery. Providing dependable items quickly is what we aim for every time. Thank you for choosing us!
Thanks From The Mobility Smart Team
Great service came in great time easy…
Great service came in great time easy fitting
24 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for taking the time to leave such a lovely review! We are delighted to hear that you experienced great service, fast delivery, and an easy fitting process. Providing swift, hassle-free solutions for our customers is what we aim for every time. Thank you for choosing us!
Thanks From The Mobility Smart Team
Easy to order & quick delivery
Easy to order & quick delivery. Thanks for your assistance.
27 juillet 2026
Réponse de Mobility Smart
Thank you so much for taking the time to leave such a lovely review! We are delighted to hear that you found ordering easy and that your item arrived so quickly. Assisting our customers and making the whole process hassle-free is what we aim for every time. Thank you for choosing us!
Thanks From The Mobility Smart Team
Excellent service
Within a few days of me ordering my item it was delivered. Excellent service. Many thanks.
19 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are delighted to hear that your order arrived so quickly and that you had a great experience with us. Getting your items to your door fast is what we aim for every time. Thank you for choosing us!
Thanks From The Mobility Smart Team
Easy to order and fast service
28 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are delighted to hear that you found ordering with us so simple and that your service was nice and fast. Making the process smooth and getting your items to you quickly is what we aim for every time. Thank you for choosing us!
Thanks From The Mobility Smart Team
Used my own fixings which I prefer good…
Used my own fixings which I prefer good shape size and grip also very solid delivered on time
19 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are delighted to hear that you are pleased with the solid build, grip, and size of your item, as well as our on-time delivery. It's always great to hear how customers tailor things to their personal preference. Thank you for choosing us!
Thanks From The Mobility Smart Team
Nice product but thought it would come…
Nice product but thought it would come with something to stick the mat down not just to sit on scooter
25 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you for sharing your feedback! We are glad to hear that you like the mat itself. Our scooter mats are typically designed to sit securely in place without permanent adhesives so they can be easily removed for cleaning. However, we really appreciate your comments and will share them with our product team. Thank you for choosing us!
Thanks From The Mobility Smart Team
Good value tools that work really well
Because of difficulties standing for long, I needed tools that worked well when kneeling - I love gardening. The hand fork in particular is actually better than a 'normal' one - gives really good leverage. Great value.
2 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that these tools are helping you stay comfortable while enjoying your garden. It’s wonderful to know that the hand fork is giving you such great leverage when working from a kneeling position. Thank you for choosing us!
Thanks From The Mobility Smart Team
This company cares about its customers
This company cares about its customers. Great service and always ready to help or advise.
21 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted by your kind words. Knowing that you feel cared for and supported by our team truly means the world to us—offering reliable help and advice is at the heart of everything we do. Thank you for choosing us!
Thanks From The Mobility Smart Team
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that you had such a positive experience with us, especially with our after-sales support. Taking care of our customers even after their order arrives is so important to us. Thank you for choosing us!
Thanks From The Mobility Smart Team
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