I've been a customer of mobility smart for many years, and i would never go anywhere else. The customer service is outstanding. They are always extremely helpful, and give you honest advice. As for th... Voir plus
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Wanted a rear wheel for mobility scooter, anti tip. It came within 2 days, new wheel, nuts and bolts, brand new. Great aftercare, advised when item would arrive, experience and product was exactly w... Voir plus
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Order process was brilliant and the replacement back rest was received quickly. Really pleased with the service and packaging of the order.
Technical support on point, answered my question, and within the set responce time given. Ordered left wheel mudguard, for electric folding, airfold wheel chair. Delivery was very quick well w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipement de mobilité
- aussi dans
- Fournisseur d'équipement pour personnes handicapées
- Magasin de fauteuils roulants
Écrit par l'entreprise
Mobility Smart is a UK online retailer of mobility equipment and products for wellbeing, health and recovery. We also have a physical mobility store in Garstang, Lancashire. We are dedicated to supplying the best mobility care products at the lowest prices, coupled with highest quality customer aftercare.
Coordonnées de contact
Unit 12-13, Creamery Industrial Estate, PR3 1GD, Preston, Royaume-Uni
- 08005677222
- sales@mobilitysmart.co.uk
- mobilitysmart.co.uk
4,8
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 54 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I contacted this company to ensure that…
I contacted this company to ensure that a mobility scooter would be delivered the next day as we were going on holiday. Ann phoned me back and by being so helpful got them a sale of a GoGo ultra scooter. It arrived the next day and has been on a test run this morning. Bang on, well done Ann!
16 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the wonderful review! We are absolutely delighted to hear that Ann was able to help get your Go Go Ultra scooter delivered just in time for your holiday. Going above and beyond to ensure you have what you need when you need it is what our team strives for. Enjoy your test run and have a fantastic holiday! We will be sure to pass your kind words on to Ann.
Thanks From The Mobility Smart Team
Outdoor handrails
Found these outdoor handrails whilst searching the internet. These stood out from the rest because of the size and material. Bought 2 and really happy. Delivered quickly and was well packed. Handrails are well made and easy to fit. `Mobility Smart` were good communicators throughout. They have since sent link to their other products which all seem to be very good and functional. Many thanks.
19 juin 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that our outdoor handrails stood out to you and that you are so happy with the size, material, and easy fitting. Keeping you updated throughout your order and making sure everything arrives safe and sound is really important to us. Thank you for checking out our other products, too—we look forward to helping you again in the future!
Thanks From The Mobility Smart Team
\\\\\\\item was delivered fast and…
\\\\\\\item was delivered fast and exactly as required
14 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that your item arrived so quickly and was exactly what you needed. Getting your order right and to your door fast is what we aim for every time. Thank you for choosing us!
Thanks From The Mobility Smart Team
I’m having open heart surgery soon and…
I’m having open heart surgery soon and my cat tends to jump on my chest in bed thought this would be a good idea to keep safe after the op and he can also stay with me it’s perfect so light fits across my chest and I’m so glad I went for it came really quickly light yet very steady and sturdy
14 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that this item will help keep you safe and comfortable alongside your cat while you recover. Wishing you all the very best with your upcoming open heart surgery and a very smooth, speedy recovery!
Thanks From The Mobility Smart Team
Ordered part for scooter it arrived…
Ordered part for scooter it arrived 3days later perfect fit im mobile again thank you
17 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that your replacement part arrived quickly, fitted perfectly, and got you mobile again. Restoring your independence and getting you back on the move is what it’s all about. Thank you for choosing us!
Thanks From The Mobility Smart Team
Got this for my 82-year-old father and…
Got this for my 82-year-old father and he loves it. A quick delivery. Easy to order. Would highly recommend.
11 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that you are pleased with our fast service and delivery. Most importantly, we are so glad that this product is proving to be a great helping hand in your daily life. Making everyday tasks a little easier and more manageable is exactly why we do what we do. Thank you for choosing us!
Thanks From The Mobility Smart Team
Great shower mat!
Finally found the shower mat we've been looking for, for years!
All others are smooth and slippy - this one is perfect! Comfortable, secure and safe. Prompt and well packed. Very pleased with service and product. Thank you.
10 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the wonderful review! We are absolutely delighted to hear that you have finally found the perfect shower mat after years of searching. Feeling safe and comfortable in the shower is incredibly important, so we are thrilled that this mat gives you that secure feel. Thank you for your kind words about our prompt delivery and packaging, too!
Thanks From The Mobility Smart Team
Very good experiecne here so happy to…
Very good experiecne here so happy to give them 5 stars
15 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that you had such a good experience with us and that you were happy to leave us five stars. Knowing we made your shopping experience positive really makes our day. Thank you for choosing us!
Thanks From The Mobility Smart Team
Ashley sent me details of the part I…
Ashley sent me details of the part I needed.
It was an easy fix and now my mother’s chair is working again.
Thanks
7 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that Ashley was able to help you find the exact part you needed, and that it turned out to be an easy fix. Knowing your mother's chair is working perfectly again truly makes our day. We will be sure to pass your kind words on to Ashley!
Thanks From The Mobility Smart Team
it was a very good sevices you alldo
8 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that you had such a good experience with us. Our entire team works hard to make sure our customers get the best possible care, so your kind words really mean a lot to all of us. Thank you for choosing us!
Thanks From The Mobility Smart Team
Perfect product for my needs !
The product looked like the solution I was looking for . The ordering process was easy and delivery faster than expected !.
The product is simple , easy to use and I can't believe how long I was struggling when the solution was just a click away .
1 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for this wonderful review! We are absolutely delighted to hear that this product is perfect for your needs and that it has put an end to your struggle. It is amazing how much of a difference the right tool can make, and we're so glad the solution was just a click away! Thank you for choosing us, and we are thrilled that the ordering and fast delivery went so smoothly for you.
Thanks From The Mobility Smart Team
Does exactly what it claims
Does exactly what it claims. No longer got coxyx pain when seated
14 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that your new cushion does exactly what it claims and has freed you from coccyx pain when sitting. Knowing we have helped bring you comfort and relief is the best feedback we could ask for. Thank you for choosing us!
Thanks From The Mobility Smart Team
Bathjoy.
Great product, great price, great service. Many thanks Mobility Smart.
14 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that you are pleased with your Bathjoy product, our pricing, and our service. Helping you find the right independent bathing solutions with great value and care is exactly what we aim for. Thank you for choosing us!
Thanks From The Mobility Smart Team
Did exactly what it said on the tin
Did exactly what it said on the tin. Faultless delivery for what I needed.
14 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that your order did exactly what it said on the tin and that you experienced faultless delivery. Getting you exactly what you need with zero hassle is what we always aim for. Thank you for choosing us!
Thanks From The Mobility Smart Team
Efficient service and good quality…
Efficient service and good quality product
13 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that you experienced efficient service and are happy with the quality of your product. Getting your orders to you quickly and ensuring they meet your standards is exactly what we aim for. Thank you for choosing us!
Thanks From The Mobility Smart Team
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that you found our ordering process easy and that your item arrived so quickly. Getting your products to you fast and exactly as expected is what we always aim for. Thank you for choosing us!
Thanks From The Mobility Smart Team
Excellent company
Ordered on Sunday and arrived by Tuesday so very prompt delivery and exactly what I needed . I’ve used this company before and never experienced anything other than excellent service and quality.
5 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that you found the ordering process easy, experienced fast delivery, and are happy with your product. Making things as simple and quick as possible for our customers is exactly what we aim for. Thank you for choosing us!
Thanks From The Mobility Smart Team
Easy to order and excellent product
Easy to order and excellent product, has helped my shoulder immensely.
8 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that ordering was easy and that the product is of excellent quality. Most importantly, we are thrilled to know that it has helped your shoulder immensely—hearing how our products make a real difference in our customers' comfort and daily lives is the absolute best part of what we do. Thank you for choosing us!
Thanks From The Mobility Smart Team
Good quality grab handles and delivered…
Good quality grab handles and delivered promptly.
Very pleased
9 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that you are very pleased with your grab handles and that they were delivered promptly. Ensuring our daily living aids are of great quality and arrive quickly is what we always aim for. Thank you for choosing us!
Thanks From The Mobility Smart Team
There was a great choice of products…
There was a great choice of products and the delivery was quick and exactly as promised. The product itself seems well made and excellent value for money, the price being considerably less than other on-line options
6 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that you enjoyed our wide choice of products and that your delivery arrived quickly and exactly as promised. It is wonderful to know that you are pleased with the quality and find the product to be excellent value for money compared to other online options. Thank you for choosing us!
Thanks From The Mobility Smart Team
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