I've been a customer of mobility smart for many years, and i would never go anywhere else. The customer service is outstanding. They are always extremely helpful, and give you honest advice. As for th... Voir plus
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Lisez les avis des autres
Wanted a rear wheel for mobility scooter, anti tip. It came within 2 days, new wheel, nuts and bolts, brand new. Great aftercare, advised when item would arrive, experience and product was exactly w... Voir plus
L'entreprise a répondu
Order process was brilliant and the replacement back rest was received quickly. Really pleased with the service and packaging of the order.
Technical support on point, answered my question, and within the set responce time given. Ordered left wheel mudguard, for electric folding, airfold wheel chair. Delivery was very quick well w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipement de mobilité
- aussi dans
- Fournisseur d'équipement pour personnes handicapées
- Magasin de fauteuils roulants
Écrit par l'entreprise
Mobility Smart is a UK online retailer of mobility equipment and products for wellbeing, health and recovery. We also have a physical mobility store in Garstang, Lancashire. We are dedicated to supplying the best mobility care products at the lowest prices, coupled with highest quality customer aftercare.
Coordonnées de contact
Unit 12-13, Creamery Industrial Estate, PR3 1GD, Preston, Royaume-Uni
- 08005677222
- sales@mobilitysmart.co.uk
- mobilitysmart.co.uk
4,8
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 54 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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perfect!
Really easy transaction, arrived within 48 hours and beautifully packed. Very impressed.
2 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that you had an easy transaction and that your order arrived within 48 hours. Our team takes great care in making sure every order is beautifully packed and arrives safely, so your kind words truly mean a lot to us. Thank you for choosing us!
Thanks From The Mobility Smart Team
Replaced a leaky small kettle
Replaced a leaky small kettle, this one having a wider base boils quicker, the switch can take a few tries before it stays on but it switches off as soon as the water starts boiling. The lid also works really well, the opening mechanism is a lot easier than having to force it past fixed catches. All in all a very nice kettle
8 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are delighted to hear that your new kettle is a great upgrade from your old one, especially with the quicker boiling time and the easy-to-use lid mechanism. Thank you also for sharing your note about the power switch; if you find that it becomes a persistent issue or doesn't settle down, please don't hesitate to reach out to our customer service team so we can help. We hope you enjoy many more great cups of tea!
Thanks From The Mobility Smart Team
fast delivery great product good price
10 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that you experienced fast delivery, and that you're happy with both the product and the price. Getting high-quality daily living aids to our customers quickly and affordably is exactly what we aim for. Thank you for choosing us!
Thanks From The Mobility Smart Team
Bariatric chair cushion
Great product and service. Communication was excellent and speedy delivery, would recommend and use again.
3 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that you are happy with your bariatric chair cushion and that you experienced excellent communication and speedy delivery from our team. Knowing that you would recommend us and use our service again truly means the world to us. Thank you for choosing us!
Thanks From The Mobility Smart Team
Réponse de Mobility Smart
Thank you so much for the lovely review! We know that getting a speedy response is incredibly important to our customers, so we are absolutely delighted that we could assist you so quickly. Thank you for choosing us!
Thanks From The Mobility Smart Team
Fast and efficient and very helpful
2 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that you found our service fast, efficient, and very helpful. Our team always strives to give every customer the best possible support as quickly as we can, so your kind words truly mean a lot to us. Thank you for choosing us!
Thanks From The Mobility Smart Team
super .......
1 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the super review! We are absolutely delighted that you had a great experience with us, and your feedback brings a big smile to our faces. Thank you for choosing us!
Thanks From The Mobility Smart Team
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that you found our service efficient and are happy with your product. Ensuring a smooth experience and providing items that meet your needs are our top priorities, so your feedback means a lot to our team. Thank you for choosing us!
Thanks From The Mobility Smart Team
Well made rollator and very easy to…
Well made rollator and very easy to fold up. The delivery was very quick also. Good customer service
9 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the wonderful review! We are absolutely delighted to hear that you are happy with your new rollator and that you're finding it well-made and easy to fold up. Making sure our items arrive quickly and providing great customer service are our top priorities, so your feedback truly means the world to our team. Thank you for choosing us, and we wish you many happy walks!
Thanks From The Mobility Smart Team
Absolutely love the fan & great service
Absolutely love the fan & great service
3 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely thrilled to hear that you love your new fan and that you experienced great service from our team. Keeping our customers cool and happy is exactly what we aim for, so your kind words truly mean a lot to us. Thank you for choosing us!
Thanks From The Mobility Smart Team
Great communication when I had a query…
Great communication when I had a query about a product.
1 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that you experienced great communication when you reached out with a product query. Our team always strives to be as helpful and informative as possible so you can shop with confidence, so your kind words truly mean a lot to us. Thank you for choosing us!
Thanks From The Mobility Smart Team
Perfect for mother in law to get around…
Perfect for mother in law to get around her flat lightweight and easy to manoeuvre
1 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that the item is perfect for your mother-in-law. Making sure our indoor mobility aids are lightweight and easy to manoeuvre around the home is so important for daily independence, so it brings a huge smile to our faces knowing it is helping her get around her flat so easily. Thank you for choosing us, and we wish her all the very best!
Thanks From The Mobility Smart Team
i tried on city pavements and kerbs
i tried on city pavements and kerbs, also on grass, smooth and easy to steer with minimal judder. The bag is very useful and the seat very comfortable
24 juin 2026
Réponse de Mobility Smart
Thank you so much for the fantastic, detailed review! We are absolutely delighted to hear how well your new mobility aid performed across city pavements, kerbs, and grass. Engineering a smooth ride with minimal judder and easy steering across different terrains is so important for confidence on outdoor walks, and we are thrilled that the comfortable seat and useful bag are making your outings even better. Thank you for choosing us, and we wish you many more happy, comfortable journeys!
Thanks From The Mobility Smart Team
This bed rail is impressive
My husband has been falling out of bed, and this bed rail has stopped that, we are really impressed with it, it fits perfectly under the mattress.
8 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for sharing your wonderful review! We know how incredibly stressful and worrying it can be when a loved one faces the risk of falling out of bed, so we are absolutely thrilled to hear that this bed rail has put a stop to that and given you both total peace of mind. Knowing that it fits perfectly under the mattress and has made such a positive difference to your husband's safety truly means the world to our team. Thank you for choosing us, and we wish you both the very best!
Thanks From The Mobility Smart Team
As per usual
As per usual, product was good,communication was also great,would use again if needed
24 juin 2026
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely thrilled to hear that we hit the mark for you "as per usual." Consistency is everything to our team, so knowing that you can always rely on us for great products and excellent communication truly means the world to us. Thank you for being a returning customer, and we look forward to looking after you whenever you need us next!
Thanks From The Mobility Smart Team
Decent bag for the price
Decent bag for the price. Fits well on my wheelchair and can be removed quickly when needed. The fold away stick/crutch holders are a great idea. Not used for shopping yet so hope there’s enough room.
3 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you so much for the lovely review! We are delighted to hear that your new bag fits your wheelchair perfectly and is easy to remove when needed. The fold-away stick and crutch holders are a favorite feature of ours too, so we're glad you find them handy! We hope it gives you plenty of room on your next shopping trip. Thank you for choosing us!
Thanks From The Mobility Smart Team
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that your new bag fits your wheelchair perfectly and is easy to remove when you're on the go. We agree that the fold-away stick and crutch holders are a super handy feature for keeping things tidy! We hope it proves to have plenty of room for your upcoming shopping trips, and we thank you for choosing us!
Thanks From The Mobility Smart Team
Good quality crutches
Good quality crutches - nice and light. I use them for travelling and they fold away great for hand luggage.
Can’t give 5 stars as one of the crutches the bungee cord was broken and it’s not easy to replace.
1 juillet 2026
Avis spontané
Réponse de Mobility Smart
Thank you for sharing your feedback with us! We are so pleased to hear that your crutches are nice, light, and perfect for your travel and hand luggage needs. However, we are very sorry to hear that one of the crutches arrived with a broken bungee cord. We want your equipment to be in absolute perfect working order, so please reach out to our customer service team directly with your order details. We would be more than happy to get a replacement sorted out for you right away. Thank you for choosing us, and we hope to get this fully resolved for you soon!
Thanks From The Mobility Smart Team
Réponse de Mobility Smart
Thank you so much for the wonderful review! We are absolutely delighted to hear that you experienced excellent service and are happy with your product. Our team works hard to provide top-quality support and reliable mobility solutions, so your kind words truly mean a lot to everyone here. Thank you for choosing us!
Thanks From The Mobility Smart Team
Réponse de Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that you are happy with your product and that it arrived so quickly. Our warehouse team works hard to dispatch orders as fast as possible, so your kind words mean a lot to us. Thank you for choosing us!
Thanks From The Mobility Smart Team
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