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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic service from beginning to end. The team were super helpful and we can't fault them. We ordered our products on the Monday and they were with us on the Wednesday. You can't ask for better tha... Voir plus

Noté 5 sur 5 étoiles

Fantastic product and great friendly customer service. About 20 years ago I purchased a 3x3 meter pink n purple gazebo for my puppet workshop activities , but latterly it’s been used for festival... Voir plus

Noté 5 sur 5 étoiles

I ordered 6-off pole storage bags to replace the original cardboard packaging. Very good product, well made, and excellent service from Gala. I even got an extra one foc 🤫.

Noté 5 sur 5 étoiles

Not only does this company provide high quality gazebos and canopies, but their customer service is excellent too. Our cycling club needed a personalised canopy for an event that was taking place with... Voir plus

À propos de l'entreprise

  1. Fourisseur de construction de jardin
  2. Constructeur de kiosques/pavillons de jardin
  3. Service de location de chapiteaux

Écrit par l'entreprise

Gala Tent is the UK’s leading ISO 9001 certified supplier of high-quality commercial marquees, pop-up gazebos, and event equipment. Since 1999, businesses, event organisers, and homeowners have trusted us for our durable, innovative structures, including patented marquee designs and robust pop up gazebos. Our products are perfect for weddings, corporate events, markets, and more. We offer next-day delivery, custom printing & branding, extensive warranties, and a full range of spare parts to keep your event running smoothly. Gala Tent is committed to exceptional quality management and sustainability, using eco-friendly materials and energy-efficient processes to deliver the best service every time.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

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A répondu à 50 % de ses avis négatifs

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4,7

Tous les avis

(1 016)

93 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Only had to be replaced because I'm an idiot!

Sorry, I have been very tardy in writing this review, I have hard my 3x3 Gazebo for quite a few years now. The build quality is excellent and the canopies are great. They stand up to a lot of wind but nobody could ever expect them to withstand some of the winds that mine has been subjected to, not completely because I'm an idiot but certainly that has something to do with it! I've been away when 70+ mph winds have been coming and usually speaking dropping the canopy down beforehand and they'll survive. To be extra fair to Gala I think the canopy itself would have survived (as did the frame) but the tree that it blew into had other ideas. The replacement canopy fitted perfectly, and you can feel the quality. An A1 product at a reasonable price. Cheers.

6 août 2025
Noté 5 sur 5 étoiles

Absolutely outstanding service from…

Absolutely outstanding service from start to finish. Everything was handled so smoothly and professionally, it really made the whole process a pleasure.

Yes, it was a little more than we’d originally planned to spend, but the quality great, the finish looks amazing, and it looks like this will last for years, so it’s worth every penny.

We’re already planning to come back soon to order the sides and bars. Huge thanks for such a brilliant experience!

12 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Quality, Commitment, and Care

We couldn’t be more impressed with the quality, professionalism, and care shown by this team. From the outset, they went above and beyond to ensure our stand was completed on time—even adjusting their own plans to prioritise our needs. The end product is not only beautifully made but genuinely reflects the heart and purpose of our service.

The craftsmanship is exceptional, and the attention to detail has created a structure we’re proud to stand beneath. It’s sturdy, visually striking, and clearly built to last—exactly what we needed for a high-profile public event like the New Forest Show.

If you’re looking for a company that delivers quality with compassion and reliability, I honestly can’t recommend them highly enough.

28 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

As a customer with Gallatin for the…

As a customer with Gallatin for the last 10 years each and every year I order at least one or two gazebos I must say in 2025 I have messed the most kindest customer service representative Mrs Julie yes the surface and response was extremely satisfactory and I would continue to recommend all of my friends that is in the Festival trade to make sure and Shop with Gallatin I have absolutely no complaints a job very well done to the whole team

31 juillet 2025
Avis spontané
Noté 2 sur 5 étoiles

Purchased a 3x4.5 gazebo top of the…

Purchased a 3x4.5 gazebo top of the range. I have had it 17 months used for approximately 5 months last year and after that the back wall stitching had come undone but the had it repaired under warranty no problem. Got the gazebo out this week to use and it had big split in the canopy. Spoke to customer service sent photos and was told it could not be repaired or replaced under warranty. The reason for the split was explained it was due to the UV that’s has weakened the material and that’s why it’s split and weak the only way round it was to buy a new one and the would give me 10% discount of a new one but it still cost me £138. The frame seems to be very good quality but it does question the longevity of the materials used.

21 juillet 2025
Avis spontané
Logo de Gala Tent

Réponse de Gala Tent

Dear Christopher,

Thank you for reaching out and for taking the time to explain the issue you’ve experienced with your gazebo canopy. I’m really sorry to hear that it has developed a split, I appreciate how frustrating that must be, especially after having previously needed a repair.

We understand how important durability is, and while the frame is holding up well, it’s naturally disappointing to face a problem with the cover. After reviewing the photographs and the details provided, our team has identified that the damage is consistent with wear and tear, which can be caused over time by a combination of UV exposure, damp storage conditions, or stress to the fabric, especially when stored for extended periods.

As your product is now outside the 12-month limited warranty period, we’re unable to offer a free replacement on this occasion. However, in recognition of your loyalty and understanding, we’d like to offer you a 10% discount towards the purchase of a replacement canopy.

If you'd like to go ahead with this, just let us know and we’ll be happy to arrange the order with the discounted rate. We do hope this helps to get your gazebo back up and running.

We genuinely appreciate your custom and your feedback, and we’re always here if you need any further assistance or advice.

Warm regards,
Customer Support Team
Gala Tent
📞 01709 242454

Noté 2 sur 5 étoiles

Purchased 4mx4 Elite marquee .

Purchased 4mx4 Elite marquee .
Customer experience exellent
Frame good and strong.
PVC good quality.
THE LET DOWN!
With the full marquee erected including sides after Dutch lacing and velcroing together it is impossible to attach corner post and center post covers neatly.
Yes you can peg to the ground but they'll just flap in the wind and eventually twist out.
Message from customer service was they are essentially to be used without sides attached.Hence post covers?
That to me is a design disaster.
Post covers that can't be securely attached neatly when the sides are on.
There's better designs out there where the covers fit with velcro and their less money.
Sorry Gala thats a poor show unless I've missed something .
Cost of unit £700

17 juillet 2025
Avis spontané
Logo de Gala Tent

Réponse de Gala Tent

Dear, Tim Jones

Thank you so much for taking the time to share your feedback and for choosing the 4m x 4m Gala Tent Elite PVC Marquee. We're truly pleased to hear that you were impressed with the customer experience and that the frame and PVC quality met your expectations, we work hard to maintain these high standards.

We’re really sorry to hear of your concerns regarding the post covers and how they interact with the fully assembled marquee sides. We completely understand your frustration, and we genuinely appreciate you bringing this to our attention.

To clarify, all commercial-grade marquees, including our Elite PVC range, are designed with Dutch lacing systems, secured further with heavy-duty Velcro. This two-stage fastening method is deliberately engineered to ensure a windproof and weather-sealed structure—something that simpler domestic solutions simply cannot offer. It does take a little longer to install, but the result is a structure that’s incredibly robust, dependable, and trusted by hundreds of professional marquee hire businesses across the UK.

As for alternatives like zips, these are typically used in lower-grade poly/PVC materials and domestic gazebos. While they are quicker to use, zips can tear over time when applied to heavier-duty PVC and don’t provide the same long-term durability or resistance to wind ingress. Likewise, systems that rely on bungee toggles with no internal lacing are best suited for occasional or fair-weather use, rather than for reliable shelter in varied conditions.

Regarding the corner and centre post covers, they are indeed designed to be pegged securely into the ground or can be fixed neatly into the base plate anchoring system for a tighter fit. They’re not purely aesthetic—they’re functional for weather protection and concealment but understandably can appear loose if not pegged or secured properly. If you need help achieving the best fit, our team would be happy to talk you through setup tips or provide a visual guide.

If you’re using the marquee for occasional personal use and value quick and easy setup above all else, we might also recommend exploring our Pro Gazebo range. These come with heavy-duty zips and are made from a lighter poly/PVC blend—ideal for rapid deployment without compromising too much on weather resistance.

We truly value your feedback—it helps us improve and ensures we provide the right product for each customer’s individual needs. If you feel something may be missing from your order or would like further assistance, please don’t hesitate to contact our support team on 01709 242454, and we’ll be glad to assist you further.

Thank you again for your honest review, and we hope you continue to enjoy your marquee for many years to come.

Warm regards,
The Gala Tent Team

Noté 5 sur 5 étoiles

From all our times dealing with Gala…

From all our times dealing with Gala they have been professional and very fair with there pricing. We were short of 1 flag and the problem was dealt with quickly and within a week we had our flag and 2 flag stands free of charge .I would highly recommend Gala Tents

12 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Gala gave great advice

Gala gave great advice, great speed of delivery and also the quality of the gazebo is extremely good and well made. Would recommend without hesitation

9 juillet 2025

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